We bought our 2010 Allegro RED from Stotzfus 2 years ago. We had a few problems with the unit first time out, and it did take a little persuasion because there was a difference of opinion on what their warranty covered and what I was lead to understand, but in the end we got it amicably worked out to my satisfaction.
In fact we just got it back from them with a new windshield which was supposed to be covered under the warranty I bought, but to both our surprises only for crack damage, not for replacement. My auto policy paid for the new shield and they paid the deductible. Again a little discussion but things got resolved.
I do think that they try to work with me, so when I need RV service I will go back. For motor or chassis stuff, I go to a genuine heavy truck repair shop.
Larry & Cheryl Oscar, Louie, Ranger & Henry (our Springers)
2010 Allegro RED 38QBA "Harvey"
2009 Honda Element "Towster"