I've had Good Sam since 2012. Last year I needed road service for fuel when my fuel gauge failed. This was the
FIRST time to use GS in
SIX YEARS. The rep for GS said it would take about an hour. She called back in 30 minutes and said she was still working on the problem. She called again at the hour mark and said no one wanted to bring fuel to me. I asked what I should do . . . . she said "call 911" and hung up!
My brother and his wife were with me on that trip, and he called his AAA service number. They were there with 10 gals of diesel fuel in 40 minutes.
I told the service man what had happened with GS and he said, "I am also a contact for Good Sam, and they never called me".
I will switch from Good Sam in July when my current contract with them renews.