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Old 03-10-2016, 08:05 PM   #1
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Roadside Assistance

Dropping my Good Sam roadside membership, twice I tried to use them and twice the didn't come, once for a flat tire and once needed a tow. Any good ideas, AAA, Coach Net ????
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Old 03-10-2016, 08:09 PM   #2
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We've always gone with Coach Net, never been disappointed yet.
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Old 03-10-2016, 08:25 PM   #3
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Quote:
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Dropping my Good Sam roadside membership, twice I tried to use them and twice the didn't come, once for a flat tire and once needed a tow. Any good ideas, AAA, Coach Net ????
I think they dropped you first. I am amazed that anyone still has good sam.
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Old 03-10-2016, 08:30 PM   #4
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I've been with Coach Net for years and they have been excellent. Needed them a few times and they were always there for tech assistance or for mobile repairs.
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Old 03-10-2016, 09:12 PM   #5
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X2 for Coach Net. We've had excellent service from them; over the phone trouble shooting once for me to reset a battery switch I inadvertently turned off, a tech dispatched to our site at an RV Park for an HWH slide and jack problem and the last time, a 25 mile tow job to a truck dealership to replace a broken serpentine belt. They found a repair shop that could take us in as soon as we arrived and the tow company they dispatched was both prompt and professional.
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Old 03-10-2016, 09:41 PM   #6
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I think they dropped you first. I am amazed that anyone still has good sam.
why? we've had GS roadside for 30-years now. used them more than a few times and always had great service. I'm curious if the OP followed up to determine why the service didn't arrive.
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Old 03-10-2016, 11:04 PM   #7
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I am dropping Good Sam this year too but for different reasons. I had their platinum plus plan as I liked the idea of having it towed to where I want as I am an auto technician by trade. 2 years ago it was $150, last year was $180 and this year they want $220. Here in Canada that is almost $300. I can't take the constant price increases. CAA prices have not changed at all in that time.
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Old 03-11-2016, 12:32 AM   #8
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CoachNet, without hesitation or reservation.
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Old 03-11-2016, 09:50 AM   #9
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Coachnet for sure has been helpful for us two different occasions. Once our awning wouldn't retract and another to help me find a fuse that was blow. Both times their services were invaluable.


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Old 03-11-2016, 10:11 AM   #10
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Heading out for 7 months on April 1st. We've had AAA for our auto for years, but after research and testimony from others we just signed up for Coach-Net thru RV-Dreams.com.

Regards, Hamshog
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Old 03-11-2016, 10:18 AM   #11
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Good Sam Roadside Assistance / Not !

Quote:
Originally Posted by rk911 View Post
why? we've had GS roadside for 30-years now. used them more than a few times and always had great service. I'm curious if the OP followed up to determine why the service didn't arrive.
Shortly after we purchased their policy I had a flat tire on I-10 between Houston and Beaumont, a very busy highway, a very dangerous highway to stuck out on, called Good Sam and they told me they did not change flat tires..... ??? I argued with the guy but no luck, thought I must have read the policy wrong, made my own arrangements to get tire changed,got home read the policy and then called them up. The man I spoke with was very nice, said they made a mistake and gave me six months credit. Two years later going down the highway and find the road covered with parts of a shredded 18 wheeler tire, goes up under the rig, tears up a little of everything. I need a tow, Call Good Sam and I am told that this is considered a wreck and that the police need to be called and they need to do a report and since it is a police related incident that the police will decide what wrecker is to be called . . . Not a Good Sam Issue . . . . . ???? and then after that I found out how good their Good Sam insurance is which I will be dropping as well. If you ever have to deal with them and Mr. Calvin Craig a real classy guy who's attitude is not customer service, you will see what I mean.
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Old 03-19-2016, 08:18 AM   #12
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well had GS for 5 years i know it was my fault. my expiration date was 1/27/2016 didn't look at date. pulled out for fla for 8 weeks with no road service thank god we didn,t need it. so i call GS and ask why i didn,t get a renewal in the mail, i don't judge people but this guy didn't know if he was coming or going.so called back got a girl that was in left field. so i want to change how do you get a hold of coach net seems like most of you like them
thanks for any reply
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Old 03-19-2016, 08:55 AM   #13
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We have coach-net. Two weeks ago we had a blow out on the interstate in southern Oregon. Had the highway #, milepost, etc but while I was on hold/waiting for the coach-net people to "find us on google maps" my wife got hold of Les Schwab and they were there and changed the tire before coach-net even "found" us. Not going to drop them them (it's pretty darn affordable) but with a smart phone not sure what good they really do.
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Old 03-19-2016, 09:53 AM   #14
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I dropped Good Sam ERS this month because of their rates, etc., after having Good Sam ERS for 9 years. I asked for a quote from Coach Net and they gave me an excellent rate. I did not enroll using their web site, but talked directly to them.
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