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Old 09-01-2010, 11:57 AM   #1
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roadside assistance insurance -most competitive

it is time for to renew are roadside assistance. We have it with Good Sam now but shortly after getting it last year I had a quote from another company that was less expensive. We have everything we own now insured through AARP and have never found any company to be even close to them for price. We have had a couple claims over the years and never had any problem. Who all do you folks suggest we get quotes from for the most competive rates?? Thanks in advance for any info safe travels
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Old 09-01-2010, 12:17 PM   #2
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Quote:
Originally Posted by FLYING BUTCH View Post
it is time for to renew are roadside assistance. We have it with Good Sam now but shortly after getting it last year I had a quote from another company that was less expensive. We have everything we own now insured through AARP and have never found any company to be even close to them for price. We have had a couple claims over the years and never had any problem. Who all do you folks suggest we get quotes from for the most competive rates?? Thanks in advance for any info safe travels
I would stick with Good Sam or CoachNet because of their reputation for service. I have GS now, but I have added CoachNet only because of the good reports that I am reading regarding flat tire service calls without a spare. I will let GS run out because they had some mixed reviews with the "no spare" type calls and CoachNet did not...at least from what I have read. Joe
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Old 09-01-2010, 12:51 PM   #3
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When our Good Sam Road Assistance membership expires next (after about 4 years) we will be looking at alternatives.

When we joined Good Sam road assistance they took our money immediately and they promised to send us a "starter pack" and a membership card. This is 3 years ago and we have received nothing yet.

Twice we have had personal contact with Good Sam representatives at rallies and they have promised us to "get things straightened out" right away. We have phoned Good Sam twice and have been promised immediate action and 3 time we have e-mailed Good Sam with our complaint and have been promised that they will return within a few days and yet again nothing happened. We do get their Good Sam magazine and their reminders to renew our membership so it is not because they don't know where we live and both our telephone number and e-mail address are registered correctly in their membership file.

We obviously dread to think what will happen if we ever needed their assistance on the road.

7 days ago we wrote them again stating why we wouldn't renew our membership when it expired, and what kind of reaction did we get? You guessed it - nothing (again).

We are sorry but that is not good enough.
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Old 09-01-2010, 01:12 PM   #4
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I personally can't say anything bad about GS except the junk mail. On my last trip, they took care of my flat in what I would call record time. I also hear Coachnet is good, so when renewal comes I may give them a look. I would however be very careful dealing with anyone except those two companies as many, AAA among them aren't setup to handle problems with an RV. In my area AAA is not even an option because when I called them they said they don't do motorhomes, trailers, etc.
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Old 09-01-2010, 06:22 PM   #5
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it is time for to renew are roadside assistance. We have it with Good Sam now but shortly after getting it last year I had a quote from another company that was less expensive. We have everything we own now insured through AARP and have never found any company to be even close to them for price. We have had a couple claims over the years and never had any problem. Who all do you folks suggest we get quotes from for the most competive rates?? Thanks in advance for any info safe travels
If you are that sure AARP is so much cheaper, why would you look for any one else? I think you may find AARP a little short on service when you really need it. I have read some harrowing reports on their ability to handle big jobs. I personally like COACH NET, I have had GS and found them to be good. I like the Tech Support on Coach Net and they are flat out geared for the job no matter what.
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Old 09-01-2010, 10:12 PM   #6
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AAA much cheaper

I have had Good Sam for 6-7 years now. We have had AAA on our cars for 30 years. I am thinking about switching to AAA RV as it is less than half the cost of GS.
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Old 09-01-2010, 11:49 PM   #7
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Instead of comparing price I suggest you compare what services are available and above all where the services are available. Allstate left me high and dry in TX with two blown tires as they did not have any area coverage. Switched to GS and have needed them twice in the last three years to tow rig in. GS furnished tow truck service for truck and a seperate truck for 5er both times plus located CG for RV. Don't always get what you pay for.
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Old 09-02-2010, 12:48 AM   #8
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I have had Good Sam for 6-7 years now. We have had AAA on our cars for 30 years. I am thinking about switching to AAA RV as it is less than half the cost of GS.
The problem with AAA is their poor poor service. I too have them for our cars. When I have needed help they have sent out some incometent that has put me in more trouble than I was in before I called them. No matter what they say, they are ill equipped to handle a Motorhome breakdown and forget getting towed anywhere helpful. It will cost you big bucks to get it to a place that can repair Motorhomes. I have AAA, Good Sam, Coach Net.
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Old 09-02-2010, 12:53 AM   #9
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Quote:
Originally Posted by FLYING BUTCH View Post
it is time for to renew are roadside assistance. We have it with Good Sam now but shortly after getting it last year I had a quote from another company that was less expensive. We have everything we own now insured through AARP and have never found any company to be even close to them for price. We have had a couple claims over the years and never had any problem. Who all do you folks suggest we get quotes from for the most competive rates?? Thanks in advance for any info safe travels
we switched from gs to aaa rv+ when i found out that our unmounted spare tire would be a problem with gs. we have had aaa on our cars in hawaii since 1975, with good service. we have state farm insurance and since state farm road service is very inexpensive, we have that for backup.
aaa says that they will respond a commercial tire provider who will repair the flat tire if possible, replace the tire with one they bring, or replace it with my unmounted spare. aaa rv+ costs a little less than gs.
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Old 09-02-2010, 05:06 AM   #10
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I had problems with Good Sam some years ago.

They wanted to argue with me over where the Saturn (Toad) was going to be towed to. The ignition key was stuck and I found out this was a common problem with Saturns. The car was stuck directly in front of the MH in a "back in site". The Saturn dealership was 5 miles further than the repair garage they selected. Then they wanted me to sit in the car all night until the place opened. I got so mad that I went back out to the Saturn and "forced" the key to turn . That's the last time I ever spoke to them. I dumped them and went with Camping World's Roadcare assistance.

Great service with CW. I've had several blowout's in the last 4 years .
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Old 09-02-2010, 06:30 AM   #11
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Coachnet all the way. You could not possibly get better service. The people who answer the phone are knowledgeable and concerned and they WILL CALL YOU BACK. I needed a locksmith over Memorial Day weekend due to a malfunctioning lock on the door (locked out!). Coachnet's friendly representative seemed more concerned about this than I was (it happened in my driveway of my stick house). She ultimately was unable to locate someone to come out on the holiday weekend but called me back several times to report on her progress. The locksmith did arrive first thing the next business day.

Have AAA RV+ as a backup plan but a couple years (before I was a coachnet member), DW had a flat, called the AAA 800 number and they sent a truck who apparently couldn't change to our already mounted spare. So he towed her to his shop, sold her a new tire and then billed her for the towing. Then it gets interesting. AAA wouldn't reimburse for the towing! Said it was not one of their authorized service providers. Mind you DW called AAA and they selected and called the tow truck! How crazy is that? AAA calls an "unapproved" tow truck and says they won't pay for the tow. Several weeks and angry calls later they did finally reimburse. ANother time I called AAA for a tow of my Class A and told them its size and weight and warned that they need a "very big tow truck" They sent a medium sized truck and the driver worked for a couple hours trying to hook up before giving up and they called in a larger version, which worked fine. But AAA is not staffed with customer service representatives who are specialists in handling and dispatching RV-related problems like coachnet.

Had GS too but DW travels to a lot of dog shows in the MH. GS has an insane policy that they dont' provide service for dog shows (apparently concerned over the liability associated with stranded vehicles and live animals). I think the policy applies to any animals, so if you are towing a horse trailer, they would probably say there is an exclusion. Once we learned of the "no dog show" policy, we canceled GS. (I know, how can they tell if you are just traveling with a dog or traveling to/from a dog show? Probably can't but if you happen to get stranded AT THE SHOW SITE, they can tell). So no GS for me.
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Old 09-02-2010, 11:02 AM   #12
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Quote:
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i had problems with good sam some years ago.

They wanted to argue with me over where the saturn (toad) was going to be towed to. The ignition key was stuck and i found out this was a common problem with saturns. The car was stuck directly in front of the mh in a "back in site". The saturn dealership was 5 miles further than the repair garage they selected. Then they wanted me to sit in the car all night until the place opened. I got so mad that i went back out to the saturn and "forced" the key to turn . That's the last time i ever spoke to them. I dumped them and went with camping world's roadcare assistance.

Great service with cw. I've had several blowout's in the last 4 years .
good sam and camping world road care are the same company !!
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Old 09-02-2010, 11:06 AM   #13
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Ugh-
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Old 09-02-2010, 01:25 PM   #14
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We discovered that regular AAA didn't cover anything hooked to an RV when we had a flat on the dually on a Sunday. Sorry can't help you and a hang up (member for 21 years at the time!). Cancelled AAA the next business day. We have had Good Sam ERS since that day in 1995 and through a fifth wheel and 2 MH's. Never had any problems with them but never had a problem with the RV's either. We now also have Coachnet (came with latest MH for a year) and hear great things about them but I understand they don't cover all vehicles you have, just MH, unless you get the premium version. There have been such glowing remarks about Coachnet and their expertise when you need them that we will probably go that route.
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