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Old 05-09-2011, 01:29 PM   #1
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Rude Salesman Alert, Evergreen RV in New Braunfels, Texas

DW just called from her office, stunned.

She'd emailed a dealer in New Braunfels, Texas, Evergreen RV, with an inquiry about trading our 2005 Fleetwood 39S for their 2008 Dip SKQ.

"I got your email, you'd be lucky to get $50K for yours with that mileage (89K)," he said, and hung up.

Of course, it raises two big questions: First, how can any salesman, during a recession with record fuel prices, conduct himself like that with clients; and, if mileage matters, why can't it used to compute NADA values? The book specifically says mileage only applies to gassers.

In any case, Evergreen sounds like one to avoid.

Meanwhile, we're boarding a plane to Houston tomorrow to look at another rig being sold by a dealer with a little bit more on the ball. And, while our Newell, Essex and Prevost friends are all facing 5-digit repair bills this month, the Fleetwood is running like a watch.
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Old 05-09-2011, 04:06 PM   #2
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No doubt he was rude.

But I think as far as a trade in, most dealers right now are going to avoid a higher mileage rig just because the market is saturated with similar coaches with 1/3 the miles. Unless there's a real incentive for a dealer (i.e., getting it cheap), a 2005 with 89k miles is not something they generally want to deal with :(

Steve
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Old 05-09-2011, 04:20 PM   #3
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Maybe the sales sales guy didn't get what he wanted for Mother's Day.

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Originally Posted by RVNeophytes2 View Post
And, while our Newell, Essex and Prevost friends are all facing 5-digit repair bills this month, the Fleetwood is running like a watch.
Sounds like you should keep it!
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Old 05-09-2011, 05:42 PM   #4
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If you want to sell it, do it yourself. When I was shopping for a MH and got serious and asked about a trade...the response was $10k under wholesale! When queried, the salesman said he had lots of trailers and could not get rid of the used rigs. Ended up selling it myself for $15k over wholesale.
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Old 05-09-2011, 06:09 PM   #5
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In this economy most dealerships are wanting to sell their inventory and not add to it. Sounds like he just sent you a quick email without thinking and figured you had a gasser and not a diesel pusher where mileage does not get considered in the trade in value. There are lots of dealers out there find one that you feel comfortable with. Good luck.
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Old 05-12-2011, 10:35 AM   #6
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I would like to hear the other half of this conversation! Marvh
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Old 05-12-2011, 12:51 PM   #7
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I would like to hear the other half of this conversation! Marvh
What other 1/2? The part about the guy that was rude? That's life. Now you have alerted us all to someone we don't want to deal with and we have noted it. Since it's reasonably close to me, that's just one more place I won't deal with. But, let it go, he's obviously not worth it.
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Old 05-13-2011, 07:03 AM   #8
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Small aside:
We went into this facility a couple of years ago for parts. The parts mgr. (not a flunkey) wanted a little more info so we sent it back to him by email that afternoon. No word in a week or so........ Resent email - still waiting!!!
Threw his card away.
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Old 05-13-2011, 08:08 AM   #9
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I Tried...

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I would like to hear the other half of this conversation! Marvh
I searched my outgoing email to provide you just that, verbatim. Sadly, it was a note sent thru their website; but, basically, I gave the standard pitch: "We've got a budget that allows for the difference shown in the value between the two coaches, assuming they are similar mechanically... We would like to hear from you."

Mea culpa. Being married to an atty, I usually keep copies of everything.
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