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Old 01-20-2018, 07:04 PM   #1
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RV Protect Service Contract

I have the RV Protect service contract on my motor home and cannot recommend it. I purchased it based on CoachNet’s reputation and my own experience with CoachNet.

We broke down in Arizona and CoachNet did a great job having us towed to a truck service facility.

Then the problems started. We had to camp in the parking lot for 3 nights waiting for RV Protect to authorize the repairs. When I called CoachNet for assistance in speeding up the process, they disavowed having any relationship with RV Protect other than selling the product.

Forget about the $200 deductible in the contract. RV Protect will also not cover diagnosis, shipping cost for parts, shop fees; and nuts and bolts.

CoachNet does a great job at roadside assistance and towing. Do not expect the same service and value from the RV Protect product.
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Old 01-20-2018, 09:56 PM   #2
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Quote:
Originally Posted by Steve Kiemele View Post
I have the RV Protect service contract on my motor home and cannot recommend it. I purchased it based on CoachNet’s reputation and my own experience with CoachNet.

We broke down in Arizona and CoachNet did a great job having us towed to a truck service facility.

Then the problems started. We had to camp in the parking lot for 3 nights waiting for RV Protect to authorize the repairs. When I called CoachNet for assistance in speeding up the process, they disavowed having any relationship with RV Protect other than selling the product.

Forget about the $200 deductible in the contract. RV Protect will also not cover diagnosis, shipping cost for parts, shop fees; and nuts and bolts.

CoachNet does a great job at roadside assistance and towing. Do not expect the same service and value from the RV Protect product.
If you are not happy, you may want to request a refund and look into another service. For repair purposes, I have Protective's Xtraride and feel it is the best extended warranty on the market. I base this on my personal experience, plus speaking with the service advisors and mechanics at my local RV Dealership.

Fortunately, I have never had my vehicle towed, however, I have used the extended warranty on several occasions and did not have any problem with repair authorization.

If you are interested in moving forward, I would recommend contacting Billy Lewis at Eagle Vision RV (www.eaglevisionrv.com) at (229) 329-7099. He is a wholesaler for different warranties. I just recently renewed my extended warranty and a friend of mine just purchased an extended warranty through him. I feel is personal service is good and their prices are fair.

Good luck!
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Old 01-24-2018, 05:49 AM   #3
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I've had just the opposite service from them. They have been very responsive and have covered everything so far... that includes 2 roof AC units, washing machine ,indash stereo/gps, slide out gearcase, plus a list of many other items. A lot has to do with the repair shop and how they deal with the adjuster. My shop has a good relation with them and things flow quickly.
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