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12-11-2008, 04:27 AM
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#1
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2006
Location: Fleming Island, Fl
Posts: 820
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Yesterday when I parked my steps malfunctioned. They go out just fine but when they retract it sounds like the motor does not turn off and the drive gear is ratcheting. I'm able to turn the step switch off and parked with steps extended I'm OK. Has anyone experienced this failure and what was the cause. I went under the MH and watched it cycle and malfunction but the cause is not obvious. Thanks Bob
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Bob & Leah, USN Retired
2016 Itasca Suncruiser 38Q/SOLD
2014 Chevy Equinox LTZ/Blue Ox Tow Bar
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12-11-2008, 04:27 AM
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#2
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2006
Location: Fleming Island, Fl
Posts: 820
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Yesterday when I parked my steps malfunctioned. They go out just fine but when they retract it sounds like the motor does not turn off and the drive gear is ratcheting. I'm able to turn the step switch off and parked with steps extended I'm OK. Has anyone experienced this failure and what was the cause. I went under the MH and watched it cycle and malfunction but the cause is not obvious. Thanks Bob
__________________
Bob & Leah, USN Retired
2016 Itasca Suncruiser 38Q/SOLD
2014 Chevy Equinox LTZ/Blue Ox Tow Bar
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12-11-2008, 11:32 PM
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#3
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Moderator Emeritus
Country Coach Owners Club Appalachian Campers Gulf Streamers Club
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 12,060
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Bob, it sounds like it is probably in the gear box. Normally the mechanism will stall out and the controller can cycle off on amperage. With the gearbox slipping the controller cannot sense the high lockup amperage and turn off.
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Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7
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12-12-2008, 02:11 AM
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#4
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2006
Location: Fleming Island, Fl
Posts: 820
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Thanks Mike. We leave for home tomorrow for a three day stop and then on the road again. I'm going to wait until I'm home to take a closer look. I found that if I give it a kick just before it is completely stowed that the motor turns off. That will get me home.
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Bob & Leah, USN Retired
2016 Itasca Suncruiser 38Q/SOLD
2014 Chevy Equinox LTZ/Blue Ox Tow Bar
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12-12-2008, 06:30 AM
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#5
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2006
Location: Fleming Island, Fl
Posts: 820
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discovered that the company that made my steps (SCS/Frigett) sold that division in 2007 to LCI (Lippert Components, Inc.) in Elkhart, Indiana. I called their Customer Service and was pleasantly surprised at the great service I received. The rep (Gary) had me do some trouble shooting and determined that that pie shaped gear is bad. The good news is that I'm still in warranty and they are shipping the gear today. In spite of tough times, some companies realize that customer service is more important now than ever before.
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Bob & Leah, USN Retired
2016 Itasca Suncruiser 38Q/SOLD
2014 Chevy Equinox LTZ/Blue Ox Tow Bar
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12-17-2008, 08:36 PM
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#6
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Senior Member
Monaco Owners Club
Join Date: Dec 2008
Posts: 161
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I had the same faiure on my 2007 HR Endeavor. If you remove the motor you can get access to the drive gear. The failure occurs because the steel gear is pressed into an aluminum collar. Eventually the gear starts to slip in the collar. After I ordered a new motor ($80) I repaired the old motor by set screwing the gear to the collar and carry the motor as a spare. The motor assembly is a power window drive motor.
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Dennis Codella
2007 HR Endeavor 40PDQ
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12-17-2008, 11:26 PM
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#7
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Moderator Emeritus
Country Coach Owners Club Appalachian Campers Gulf Streamers Club
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 12,060
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observer, welcome to iRV2.com. We are glad to have you join us. Thanks for the info on the steps. We look forward to reading of your adventures and experiences. Good luck and stay safe.
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Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7
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12-18-2008, 01:00 PM
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#8
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2006
Location: Fleming Island, Fl
Posts: 820
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Thank you observer.
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Bob & Leah, USN Retired
2016 Itasca Suncruiser 38Q/SOLD
2014 Chevy Equinox LTZ/Blue Ox Tow Bar
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