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Old 05-23-2018, 07:13 AM   #1
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St. Augustine FL Campingworld experience

First let me start with total honesty... I was attempting to install a new audio system in my Thor Hurricane. Popped the fuse feeding the radio harness. I could not locate that fuse to save my life. I wanted to test the radio, so I tapped the power lead at the light switch for the cab ceiling light. <ARGH!!> Popped that fuse as well and couldn't find it either.

I assumed the fuses might be in the panel in the engine compartment but could not see the fuse label on the cover and certainly couldn't see the fuse board itself.



So I went down to the service department at Campingworld St. Augustine. Two hours and $300 later, they told me I blew FIVE fuses but everything was now working. Indeed, it all was.



I'm grateful it's all fixed but I'm skeptical that I took out five fuses and a tech took two hours to find them. What are folks general experiences in getting seemingly minor problems repaired?
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Old 05-23-2018, 07:38 AM   #2
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Quote:
Originally Posted by Fairfieldwiz View Post
First let me start with total honesty... I was attempting to install a new audio system in my Thor Hurricane. Popped the fuse feeding the radio harness. I could not locate that fuse to save my life. I wanted to test the radio, so I tapped the power lead at the light switch for the cab ceiling light. <ARGH!!> Popped that fuse as well and couldn't find it either.

I assumed the fuses might be in the panel in the engine compartment but could not see the fuse label on the cover and certainly couldn't see the fuse board itself.



So I went down to the service department at Campingworld St. Augustine. Two hours and $300 later, they told me I blew FIVE fuses but everything was now working. Indeed, it all was.



I'm grateful it's all fixed but I'm skeptical that I took out five fuses and a tech took two hours to find them. What are folks general experiences in getting seemingly minor problems repaired?
Camping World is not the answer. Camping World? is the QUESTION. NO is the answer...
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Old 05-23-2018, 08:18 AM   #3
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If I understand this right,,, you caused the problem and you couldn't fix it. CW fixed it. $300 doesn't sound too bad to me for getting it fixed right away and what they must have invested in their operation.
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Old 05-23-2018, 08:26 AM   #4
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I would just be happy that it got fixed and for only $300.00. Seems cheap/reasonable to me. A lot of us have kissed a lot of frogs before we found our prince who actually knew what he was doing. Camping World would not be our first choice, but we've used them numerous times (different locations) as they were all that was available at the time.
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Old 05-23-2018, 11:07 AM   #5
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Hi ! Welcome to IRV2! We're sure glad you joined the gang!

I'm afraid you just joined the ranks of those that have been shafted by CW!

Good luck, happy trails, and God bless!
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Old 05-23-2018, 12:15 PM   #6
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Hi ! Welcome to IRV2! We're sure glad you joined the gang!

I'm afraid you just joined the ranks of those that have been shafted by CW!

Good luck, happy trails, and God bless!
They fixed his problem and charged him the going rate,,, so how is that being "shafted" by CW ? Huh ?
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Old 05-23-2018, 01:42 PM   #7
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...
I'm grateful it's all fixed but I'm skeptical that I took out five fuses and a tech took two hours to find them. What are folks general experiences in getting seemingly minor problems repaired?

I wonder how they stay in business... you giving them $300 for 10 minutes work is how.


Did you ask to see the fuses?



FYI that clown shop quoted a friend of mine $6500 to replace the flooring in his travel trailer. Oh and they wrote up an estimate for roof repair too.
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Old 05-23-2018, 02:29 PM   #8
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Our local CW advertises almost $200 per hour for labor. More than the local Mercedes dealership. Guess they are REAL good?
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Old 05-23-2018, 03:25 PM   #9
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I think people just like to bag on CW for the fun of it. They may or may not have ever used them for service, or heard "from a friend of a friend", or just what they have read on this forum. I think it would be interesting if CW looked into some of those "complaints" to see if they have anything to support it. I don't think bashing based on someone else's experience is fair when you weren't part of the whole story.

I'm sure some have had bad experiences but the solution is simple, just don't go back if that's the way you feel. Every business has it's good days and bad days, and hopefully they fix those bad days. I know that there are places that others rave about that just didn't work out for me, but I didn't go on a forum and bash them at every chance. That seems to be pretty popular here. As to this issue I hardly see where the OP was "shafted". He went in and got something fixed that he couldn't do himself as each step he took the situation got worse. They did what he asked of them, and in a timely manner.
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Old 05-23-2018, 04:18 PM   #10
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Iíve used the Camping World in Belleville Michigan on several occasions to fix stuff I couldnít. The price was a bit high, but they did the work and got things done. Iíll go there again when and if necessary. $300 for a couple hours work, and everything fixed, not to bad if you ask me. JMHO.
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Old 05-24-2018, 07:31 PM   #11
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I wonder what a mobile RV repair would have charged? Ocean Grove RV, St Augustine, FL has a mobile unit and they seem well skilled.
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Old 05-24-2018, 10:36 PM   #12
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How did you like Saint Augustine and which campground did you stay at? Glad you got your issue fixed.
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Old 05-25-2018, 07:37 AM   #13
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How did you like Saint Augustine and which campground did you stay at? Glad you got your issue fixed.
...

St Augustine, FL is cold in Jan, Feb is better weather wise.



It's been a couple of years, but we stayed at Ocean Grove RV Park. Nice park, a little pricey but not out of line for that area ($850/month + elec). The park is close to the ocean, restaurants and grocery stores within biking distance. They also rent furnished park models.


Another park is St John's RV, less expensive, 3-4 miles from town and 1/2 full of permanent rundown RV's. It is next to a weekend flea market for entertainment.


Elks club also has 10 or so RV spots.
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Old 05-26-2018, 08:04 PM   #14
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Thanks a lot for the comments. I certainly understand that I had a problem and Campingworld solved it. Just seemed a little expensive. I'll be more careful next time. Oldtimer1, I live in Jacksonville, so I wasn't camping in St. Augustine. I've seen the campground at the SA Flea Market. It's not first rate for sure.
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