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06-09-2007, 04:33 PM
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#1
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Senior Member
Join Date: May 2007
Location: Texas
Posts: 135
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Bought new W Journey about 3-mths ago. Had stain under front clear mak. Dealer said he would fix. He claims that Winnebago and 3M who apply the mask can't agree on the fix. Where do I go? How long do I have to wait? Ugh.
__________________
'06 W Journey,36G,'07 Yukon,Rdmstr, M & G Brake,Alpine Nav, KVH R6, Direct TV, PortaBote Under,
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06-09-2007, 04:33 PM
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#2
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Senior Member
Join Date: May 2007
Location: Texas
Posts: 135
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Bought new W Journey about 3-mths ago. Had stain under front clear mak. Dealer said he would fix. He claims that Winnebago and 3M who apply the mask can't agree on the fix. Where do I go? How long do I have to wait? Ugh.
__________________
'06 W Journey,36G,'07 Yukon,Rdmstr, M & G Brake,Alpine Nav, KVH R6, Direct TV, PortaBote Under,
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06-09-2007, 04:50 PM
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#3
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Moderator Emeritus
Country Coach Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Glen Allen, VA
Posts: 7,902
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Bill, welcome to the irv2.com forum. Sorry you are having issues with your rig. I might recommend you email Bryan Funke at Winnebago. Bryan is a supervisor in their service administration area and has been very helpful in many cases. His email is bfunke@winnebagoind.com
__________________
2007 Country Coach Allure Siskiyou Summit, sold/traded Nov. 2018.
2019 Grand Designs 384GK-R 5th wheel. Glen Allen, VA
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06-09-2007, 05:23 PM
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#4
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Senior Member
Join Date: May 2007
Location: Texas
Posts: 135
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thanks to smiranger, isent email to funke, hope can be resolved. Happy travels.
__________________
'06 W Journey,36G,'07 Yukon,Rdmstr, M & G Brake,Alpine Nav, KVH R6, Direct TV, PortaBote Under,
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06-10-2007, 07:18 PM
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#5
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,678
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3M has an excellent rep for standing behind their clear mask films - I know of one where they are replacing a 3 year old job because of one blemish! Therefore I'm guessing they think the problem is in the underlying paint job rather than the 3M film.
Has anybody from 3M seen the problem first hand? You might go direct to 3M and get them to pursue it for you - they want happy customers.
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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