The torsion spring assembly on an A&E awning is easy to replace - I've done a couple. It is easier if you have a buddy to help - things go better with extra hands - but the procedure is easy enough. Detailed instructions come with the new spring assembly.
2004 American Tradition; 2014 Buick LaCRosse
Homebase in the Ocala Nat'l Forest near Ocala, FL