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Old 05-05-2013, 03:39 PM   #43
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I went back to the Surge Guard website and looked again at the specs on the various models. Below is a summary of what I found:

ALL of their 30 amp models except the 44740 surge-only will cut off the power to the RV in case of open neutral or high/low voltage.

NONE of their 30 amp models will cut of power to the RV in case of reverse polarity or miswired pedestal. They only give an indication that the problem exists.

ALL of the 50 amp models cut off power to the RV in case of open neutral, high/low voltage, and reverse polarity.

The 40240 50 amp hardwired PLUS model is the ONLY model that gives line frequency protection. This model is very similar to the Progressive Industries HW-50C except for the response time and warranty.

They all have a 1-year warranty with no after-hours tech support.



Now compare the above to the Progressive Industries units.

ALL of them, 30 and 50 amp models, cut off power to the RV in case of ANY of the faults mentioned above, including the line frequency.

All models have a lifetime warranty with 24/7 emergency tech support!



These are the facts as best I can tell. If I have misstated anything I would appreciate you calling my attention to it.

Hopefully this will clear up some of the confusion.

Good luck, happy trails, and God bless!
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Old 05-06-2013, 11:01 AM   #44
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when say or list that is doesnt cut power to the coach for open neutral ect...that is only after it is already running or being used...but if it is that way when you plug it in it should not work.....which is protection...i have never heard of a coach getting damaged after it is hooked up and those items listed where good at hook up to go bad and hurt the coach after hook up...jeff
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Old 05-06-2013, 12:42 PM   #45
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Quote:
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i have never heard of a coach getting damaged after it is hooked up and those items listed where good at hook up to go bad and hurt the coach after hook up...
Every problem has a start point, and in an RV park there most likely WILL be SOMEONE plugged in whenever that is. And a loose common very often will not become apparent until the circuit is under heavy load, like around suppertime after everyone has arrived and they all crank up the AC and turn on the microwave. I have also had a ground fault pop up several days after having been plugged in and running fine.
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Old 05-06-2013, 01:10 PM   #46
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Quote:
Originally Posted by beenthere View Post
when say or list that is doesnt cut power to the coach for open neutral ect...that is only after it is already running or being used...but if it is that way when you plug it in it should not work.....which is protection...i have never heard of a coach getting damaged after it is hooked up and those items listed where good at hook up to go bad and hurt the coach after hook up...jeff
Jeff, I didn't say they don't cut power on open neutral. I think they all do that. What I said was they don't cut power on reverse polarity and other possible pedestal problems.
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Old 05-06-2013, 07:26 PM   #47
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The question by the OP wasn't about which surge protector provides better protection, better tech support, or has a better warranty... The OP asked if using a surge protector is a better idea than not using one and trusting the campground... I think we can at least all agree that proactive protection by the camper is better than none at all...
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Old 05-06-2013, 07:48 PM   #48
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...i have never heard of a coach getting damaged after it is hooked up and those items listed where good at hook up to go bad and hurt the coach after hook up...jeff
Sorry, "beenthere", but I have been there and done that a number of times. That's why when people use meters, testers, light bulbs or whatever to test the pedestal, it is being tested ONLY at one given moment in time.

Trust me, I've been hooked to pedestals where my PI EMS HW-50C has shut me off for a variety of reasons AFTER I had tested the pedestal and it was good.

Also, I know exactly what the error code is because the display will show a PE code which stands for Previous Error. It's quite common to have PE codes for high voltage and open ground. I will never see an error for low voltage because I always use a PowerMaster VC-50 unit that takes care of ALL low voltage situations. And if I ever see an error for an open neutral, I will be outta there in a heartbeat off to a different RV Park.

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Old 05-07-2013, 09:37 AM   #49
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Originally Posted by StevieG View Post
The question by the OP wasn't about which surge protector provides better protection, better tech support, or has a better warranty... The OP asked if using a surge protector is a better idea than not using one and trusting the campground... I think we can at least all agree that proactive protection by the camper is better than none at all...

Yep, we can all definitely agree on that!
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