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Old 11-11-2011, 05:18 PM   #1
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Thumbs up to Coach Net

I found myself with 2 broken belts in the wilds of North central Pa. so I had an "opportunity" to call Coach Net for help. My phone conversation was very quick, detailed and in no time I was passed on to a "tech". He advised me that they could have someone come out and replace the belts or they could have me towed in to a shop. He said they would pay for the tow and any parts or labor beyond that was my responsibility. He then contacted a towing service that could handle a 40 ft. motor coach and then called me back to tell me that they had someone on the way and would be there in about 90 min. Shortly after the wrecker got there the tech called to make sure that everything was OK.
I chose the shop in case there was something other than just broken belts and I'm glad I did.
When the tow truck driver (huge wrecker) disconnected the drive shaft he found that my universal joints were bad.
I'm very pleased with the prompt service and attention to detail furnished by Coach Net and I would recommend them.

Mike
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Old 11-11-2011, 05:31 PM   #2
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Thanks for posting a real life testimony . I have them as well but only needed spare tire changes in the past, and that was years ago. Good to know things haven't changed like other co's.
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Old 11-11-2011, 06:22 PM   #3
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I have a handicap equipped motorhome and was recently stuck when a hydraulic hose burst on the lift when it was deployed outside. Coach-Net found me a local wrecker who could help but told me that this was not covered and I would be responsible for all costs involved. Luckily I got help from the campground staff which cost me nothing. Don't assume Coach-Net will always cover any problem you have.
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Old 11-11-2011, 06:41 PM   #4
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Algoma,

It's unfortunate that you had trouble with your lift. However, every assistance program has limits, and yours were defined in the Coach Net brochure provided when you signed up for the service. It may be that you could get coverage on your handicap lift, but I suspect this would be at an additional premium.

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I have a handicap equipped motorhome and was recently stuck when a hydraulic hose burst on the lift when it was deployed outside. Coach-Net found me a local wrecker who could help but told me that this was not covered and I would be responsible for all costs involved. Luckily I got help from the campground staff which cost me nothing. Don't assume Coach-Net will always cover any problem you have.
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Old 11-11-2011, 07:12 PM   #5
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Towed my wifes car 210 miles to a Jaguar garage when AAA hung up on her... Nothing but good things to say about them!
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Old 11-11-2011, 08:16 PM   #6
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We have had Coach-Net for a couple of years now.
One morning I was getting ready to go to an appointment my P/U would not start. 1995 F-250 it was the starter not the battery. All it did was click....
I cleaned every connection I could still nada Called AAA they sent a truck out. The driver said he was not allowed to tow my P/U because it wasn't a car....he could try and get it started.....@#$&*)(-&^%$ (you fill in my thoughts) a 3/4 ton P/U; He left in a hurry before I got a hold of him! I made a Marine Corps Drill Instructor sound like a priest
The air was very blue!

I called Coach-Net they were there in less than 15 min. Not only did they tow my truck to the shop that I always have repair and service my vehicles, but the driver drove me to my appointment and dropped me off and then took the P/U to the repair shop for me.

I will always choose Coach-Net over AAA, Good Sam's ERS. By the way I get free towing and road service with my insurance but they are a pain inb the back side hands down compared to Coach-Net.


Before we got Coach-Net we used U.S. Rider, (equestrian community) we used them once for my P/U and once for a front flat on the RV and a bad fuel pump in my wife's van, they had to tow it. They sent us a letter of cancellation for my Ford P/U and my wife's Dodge Van. my truck is a 1995 and our van is a 1992. I had already sent in my renewal took us almost 6 months to get our money back( I would have stopped payment on the check but they had already cashed it) They said that our vehicles were too old for their criteria if we wanted to use them they would cover the RV but any service call or towing for the other vehicles would not be covered and they would get us a tow truck but we would have to pay them. Not worth it to me for $185.00 a year


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Old 11-11-2011, 08:39 PM   #7
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Quote:
Originally Posted by George Schweikle View Post
Algoma,

It's unfortunate that you had trouble with your lift. However, every assistance program has limits, and yours were defined in the Coach Net brochure provided when you signed up for the service. It may be that you could get coverage on your handicap lift, but I suspect this would be at an additional premium.
I agree, we've had Coach-Net for years and I've never seen anything in the coverage that lists handicapped equipment as being covered. Besides Coach-Net is for towing due to breakdowns, it doesn't cover repairs, that's a service policy. Some people seem to think it'll pay for repairs too.
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Old 11-11-2011, 08:52 PM   #8
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Glad to hear these positive Coach Net stories. My GS plan just expired and thought about giving Coach Net my business.
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Old 11-11-2011, 09:34 PM   #9
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Thank you for the post - I too have Coach Net but haven't had to use them. It is comforting to know they are available and reliable if I ever need them.
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Old 11-11-2011, 10:58 PM   #10
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Thank you for the post - I too have Coach Net but haven't had to use them. It is comforting to know they are available and reliable if I ever need them.
They will be there no question about it. Towing my wifes car 210 miles to a local garage was beyond the call of duty Plus giving her a ride home as well. AAA wanted to tow her Jaguar to a garage which already said they could not fix it and leave her stranded 200 miles from home. When she said I don't think so they hung up on her. Coach Net is the best. You can bank on it.
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