Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 01-15-2016, 08:30 AM   #1
Senior Member
 
jondrew's Avatar
 
Join Date: Jan 2014
Location: Orlando
Posts: 1,841
Transfer of original factory warranty to 2nd owner

While looking into extended warrantys on the new coach I'm about to buy I found out something very interesting regarding the existing warranty that I assumed would just transfer to me as the second owner. I knew the Fleetwood warranty had expired back in June of 2015, but I assumed the Freigtliner and Cummins warranties would be transferable. I decided to call Freightliner to confirm this and see how much was left on the vehicle. When I gave the guy the VIN of my chassis, he told me that the original owner had never registered the vehicle with Freightliner, therefor it was not active and could not be transferred to a second owner. So according to him, somehow we need to get the original owner to go back and register the vehicle with FL before I buy it.

This was quite a shock as I "assumed" that this is something the dealer you buy the vehicle from is responsible for. I know I never registered my current coach with Fleetwood, Freightliner or anyone else. The fellow at FL said this is a very common issue and they see it all the time.

I called the dealer I'm about to buy the new Discovery from and told him they need to get this taken care of immediately as its a deal breaker as far as I'm concerned.

Anyone else ever experience something like this?
__________________

__________________
2015 Fleetwood Discovery 40G
2014 CRV w/EZ Tow
jondrew is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-15-2016, 09:23 AM   #2
Senior Member
 
jondrew's Avatar
 
Join Date: Jan 2014
Location: Orlando
Posts: 1,841
Well maybe I solved the problem. I called Freightliner and they gave me the number of the original Dealer in Michigan (General RV). I spoke to Morgan and explained the problem. She looked up the VIN and said she'd call me back. Within 30 minutes she had found the original paperwork and said she had emailed the information back to Freigtliner and I could expect the warranty to be activated within 24 hours. I called Freightliner again and they said to call back later in the day (since the office is in Oregon) and I should expect to be able to confirm the warranty being activated by then.

So hats off to Morgan at General RV and FL. Very responsive and helpful.

And a word of caution to anyone buying a used coach that the think still has remaining warranty. Call the coach manufacturer, the chassis manufacturer and the engine manufacturer to confirm an existing warranty is in effect and transferable.
__________________

__________________
2015 Fleetwood Discovery 40G
2014 CRV w/EZ Tow
jondrew is offline   Reply With Quote
Old 01-17-2016, 10:14 AM   #3
Moderator Emeritus
 
Gary RVRoamer's Avatar


 
Join Date: Jan 2000
Location: Silver Springs, FL. USA
Posts: 18,096
Normally the selling dealer would register the warranty, with both the RV maker and the chassis builder. But some are lax and don't bother, and sometimes it just gets forgotten, so it's always wise to check when buying, new or used.

I've not actually heard of a warranty denial because of this, but the factory will assume the chassis build date is the "in service" date unless the original dealer registers the sale date as start of warranty. Maybe Freightliner has a policy about this now and would actually deny a claim? But you no longer have to worry about that.
__________________
Gary Brinck
Former owner of 2004 American Tradition
Home is in the Ocala Nat'l Forest near Ocala, FL
Summers in Black Mountain, NC
Gary RVRoamer is offline   Reply With Quote
Old 01-17-2016, 10:29 AM   #4
Community Administrator
 
Clifftall's Avatar


 
Fleetwood Owners Club
Ford Super Duty Owner
Join Date: Aug 2009
Posts: 29,139
There may be some warranted items that are not transferable. They usually state this in their manual.
__________________


Cliff,Tallulah and Buddy ( 1999-2012 )
Clifftall is offline   Reply With Quote
Old 01-17-2016, 11:01 AM   #5
Senior Member
 
jondrew's Avatar
 
Join Date: Jan 2014
Location: Orlando
Posts: 1,841
I'd be very suprised if FL denied a claim if this happened. But now that I know about it, it's going to get resolved before I sign on the line otherwise I have zero leverage. Especially since I'm probably not going to do an extended warranty.


Quote:
Originally Posted by Gary RVRoamer View Post
Normally the selling dealer would register the warranty, with both the RV maker and the chassis builder. But some are lax and don't bother, and sometimes it just gets forgotten, so it's always wise to check when buying, new or used.

I've not actually heard of a warranty denial because of this, but the factory will assume the chassis build date is the "in service" date unless the original dealer registers the sale date as start of warranty. Maybe Freightliner has a policy about this now and would actually deny a claim? But you no longer have to worry about that.
__________________
2015 Fleetwood Discovery 40G
2014 CRV w/EZ Tow
jondrew is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Transfer Switch burned up powerboatr Damon 15 12-06-2017 04:43 PM
Outdoor RV factory tour is a must do. skid_o Outdoors RV Owner's Forum 2 10-21-2015 12:18 PM
Coach-Net Extended Warranty Tranfer: Buyer Beware Zac808 iRV2.com General Discussion 6 07-24-2015 11:54 PM
Extended Warranty? Neil Laubenthal New Horizons Owners Forum and NHOG 4 10-31-2014 05:31 PM
Factory Warranty Visit boxhauler767 Entegra Owner's Forum 31 02-03-2014 02:47 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 11:40 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.