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Old 07-05-2009, 04:08 PM   #1
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Question Transmission nightmare, please help

We have a serious problem. Have a 1996 Fleetwood Bounder with Ford F-Super Duty Body Chassis and Power Train and Engine. One month ago we had transmission failure and the transmission was totally replaced under aftermarket warranty after paying $50 deductible. We left for Carolina from Florida and got only 20 miles from home before the drive shaft lost one of its bolts near support bearing and began vibrating. We headed for RV dealer in Bradenton, they diagnosed the problem replace the lost bolt and retightened the others and charged us only $74.00.

We made it as far as Macon GA. and the transmission began slipping would could not stay in third gear. We pulled over and contacted the people who repaired the transmission and they recommended that we contact Breed Bros. in Atlanta GA. They immediately worked on the vehicle and found the speed sensor gears were destroyed, as well as, the driving gear located in the parking brake assembly. They advised us they could not do the work because of the size of the vehicle. They refused to let us pay them because they hadnít fixed the problem and recommended that we find a Ford Dealer in Atlanta Calvin and Wayne Breed are fine gentleman.
We located the Ford Dealer only 12 miles away. It was a huge dealership and after a long delay they finally looked at our RV. The rep then advised us that there were not replacement parts available for the inner gear that drives the speed control gear and that we would have to buy the entire emergency brake assembly at a cost of $2300. We were very upset to say the least. We explained to him that we had a new Ford transmission installed just two months ago at a cost of $2800 plus a parking brake assembly at a cost of $392.00. He insisted that the only way to fix this problem was to pay $2300 and get the entire assembly. At that point I located the mechanic that worked on the speed control and he said he would be willing to put another outer speed control into the RV. We told him to go ahead and left the dealership. We did make it all the way to the campground in North Carolina but the transmission has started to fail again.

Are there any alternatives? How can Ford get away with this kind of shoddy service? Would someone please give us some help? Thank you.




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Old 07-05-2009, 04:39 PM   #2
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Sorry to hear of your nightmare - I'd be climbing the walls (as you no doubt are as well).

I wouldn't write off Ford because one dealer gave you the runaround. You might try calling Ford to get the straight story on the transmission. It WAS an actual Ford replacement transmission, right? Or was it one a transmission shop rebuilt and installed? No Ford warranty on that, of course.

There is obviously something wrong that is destroying transmissions, though it seems there was some shoddy work involved as well (loose bolts). Who warranties the replacement transmission that was installed? You need to get to whoever can repair/replace that.
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Old 07-05-2009, 07:45 PM   #3
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Thanks for your reply RV Roamer. The transmission was installed by a independent repair garage in business for 33 years. It was also installed with the permission of the warranty company. He supposedly purchased the transmission straight from Ford with a with the permission of the warrantee company. I will to contact the warrantee company tomorrow and see what they have to say. Thanks again for trying to help!

I would appreciate any other suggestions from anyone out there.
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Old 07-06-2009, 08:07 PM   #4
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If it's a Ford brand transmission, even a rebuilt, it will have a Ford warranty. Not sure what that Ford dealer may have done to it, though.

Too late now, but it is always best to have RV transmission work done by a place that has a coast-to-coast affiliation of some kind, so that you can get warranty repairs after leaving the shop.
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Old 07-13-2009, 01:50 PM   #5
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Thanks Gary for your reply. I contacted the warranty company and they said they thought the problem would be covered. I am now sitting in my RV at a Ford Dealership. The checked the speed control and also the bearing assembly which drives the speed control module. The bearing assembly is located inside the emergency brake assembly that is to the rear of the transmission. They found the bearing assembly loose which means the bearings and gear that drives the speed control module are messed up and must be replaced. They will contact the warranty company today to determine coverage. I am hoping for the best.
Thanks again.
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Old 07-14-2009, 09:21 AM   #6
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Is it possible that the bolt missing from the U-Joint caused enough vibration that it lead to the second failure? You should be covered by warranties in any case.
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