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Old 04-13-2016, 06:07 AM   #1
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Weird Kwikee Electric Steps.......

Kwikee 2 step setup on my Winnebago Motorhome.

Pulled into the driveway when returning from trip.
Shut off the V-10 and proceeded to exit the unit.
The electric steps would NOT go out.
Nothing, checked voltage (ok), magnetic switch, wall switch ... Nothing.
So, left it sit for a few weeks until the weather warms up in order to begin the troubleshoot.
Yesterday I went in the MH to check the fuel level.....so I inserted the ignition key and activated the dash gauges. OK, fuel just over 1/2.
Turned off the ignition, placed the key in the door slot and was going to exit the MH.
Opened the door and WOW, the steps opened out like all was normal!!!!!!!!!!
Did all of the normal checks, steps stay out when wall switch is set, Go in when not set, just like its supposed to.
So, looks like one repair job I won't have to do.

BUT, anyone who has a knowledge of the wiring for the steps....can you offer any suggestions about what happened ??????
Maybe a switch related to the ignition that needs to be cleaned???? Where is this?
Please advise so I can ensure this doesn't happen again.
Thanks for your time to reply.
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Old 04-13-2016, 06:14 AM   #2
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Likely to be the magnetic switch on the door sill. Look closely and you will find it, buy one the same color, black or white (Amazon). If you disconnect/kill the batteries for storage prior to opening the door that would also cause the steps not to activate.
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Old 04-13-2016, 06:38 AM   #3
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Wiring is in the service guide.
RV Tech Library - Exterior Care
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Old 04-13-2016, 08:49 AM   #4
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You have an intermittent problem and these are always fun.

While broken you need to sneak up on it and while working yiu need to break it or cause it to fail.

Difficult while working as you can easily spend lots of time and parts.

So slow and carefully work and repeat process to verify as well as taking notes for later.

First place to check is any plug in connectors as they often get wonky due to relaxed fit age and maybe water or dirt.

Be very careful as the steps ate quick and will hurt you so be sure you ate out of the way.

Keep a chunk of 2 X 4 handy to toss into the step if it moves on yiu or leave in place to bind it if yiu are working on it live.
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Old 04-13-2016, 09:07 AM   #5
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If you read closely, the steps will not work if your batteries are not fully charged. That was the case for us. Ours stopped working when we were having low battery issues. While using the battery off our lawn mower to trouble shoot the steps worked perfect. Hook them back up to the coach and no step function. We ended up changing both the house and chassis batteries because neither would take a full charge. Once we got the new chassis battery installed and charged we tried the steps. Nothing! Installed and charged new house batteries, steps work! Our battery issued turned out to be a bad temperature sensor switch on our inverter. We are learning that happy batteries make a happy coach!
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Old 04-13-2016, 09:17 AM   #6
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Quote:
Originally Posted by winnie32v View Post
Kwikee 2 step setup on my Winnebago Motorhome.
anyone who has a knowledge of the wiring for the steps....can you offer any suggestions about what happened ??????
Please advise so I can ensure this doesn't happen again.
Thanks for your time to reply.
winnie32v
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Old 04-14-2016, 09:22 PM   #7
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You don't mention age of unit, but Kwikee replaced the steps on our 2004 Vista at about 2 years. It acted similar to yours. Can't remember what the defect was.
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Old 04-15-2016, 05:55 AM   #8
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You don't mention age of unit, but Kwikee replaced the steps on our 2004 Vista at about 2 years. It acted similar to yours. Can't remember what the defect was.
See my signature for that info.
I expect that I am WAY past any freebies.

Update: Steps still working like "new".
Still puzzled............................
Will be removing the green ground wire soon and ensuring a good contact there.
Also will be spraying all pivot points as a maintenance exercise.
Will keep you all posted if anything else "comes up".
Thanks........................
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Old 04-15-2016, 06:01 AM   #9
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I had an intermittent step problem in my Winnebago Chieftain that drove me insane for weeks. Finally to it to my tech who discovered the control board was bad. No problem again for the past two years.
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Old 04-15-2016, 06:47 AM   #10
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Quote:
Originally Posted by Raining Star View Post
I had an intermittent step problem in my Winnebago Chieftain that drove me insane for weeks. Finally to it to my tech who discovered the control board was bad. No problem again for the past two years.
Yes, that thought has been on my mind.
As a comfort, I know that, if a failure occurs at a permanent camp site, all I have to do is to pull the pin out of the motor lever and the steps will release for use.
Then back to troubleshooting. The control board failure should show up loud and clear as the problem..........................
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Old 04-18-2016, 06:20 AM   #11
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UPDATE

So far, so good.
Been in and out of the MH many times and the steps still work as they should.
Removed the ground wire and ensured good contact, but it was ok before I removed it.
I also lubricated all of the pivot points very well so there would be no extra drag anywhere.

All is well that works well..............................
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Old 04-20-2016, 10:48 AM   #12
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I have the Kwikee steps on the Horizon and there are a few connections underneath that are exposed to the weather and road debris. I would suggest getting some spray electrical connector cleaner and some dialectic grease for those connectors. Also check the grounds by loosening the bolts on the wires, wiggling them back and forth and retightening them.
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Old 04-27-2016, 07:45 PM   #13
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I had the same problem on vacation carried out all electrical checks all seemed OK
decided to take step motor apart as I suspected from experience that I may have a dead spot on the commutator or a poor brush connection cleaned commutator and reseated brushes and it has work fine since.
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Old 05-30-2016, 08:14 AM   #14
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I had the same problem on vacation carried out all electrical checks all seemed OK
decided to take step motor apart as I suspected from experience that I may have a dead spot on the commutator or a poor brush connection cleaned commutator and reseated brushes and it has work fine since.
UPDATE.....
Steps quit working again!!!!!
So, I will take the motor apart and clean it up and see where that goes.

I am hooked up to shore line and both the coach and engine batteries show appx 13.4-6 volts, so I guess I have the current to operate the steps.

Anyone with any other ideas, please advise.
Thanks.
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