Originally Posted by Clueless NJ
My vehicle can not be towed it has to be placed on a trailer. The issue is my four wheel drive does not work when I drive on the beach. I get a display that says four wheel drive temporary unavailable. Jeep saying they can not fix it because there are no error codes. Now they are saying that my car is all wheel drive and not 4 wheel drive and it is working correctly. I told them the four wheel drive goes out I have to dig it out of the sand. They tell me that my vehicle is not four wheel drive if I want a four wheel drive to trade my vehicle in for a four wheel drive. That is jeep s words concerning active drive one. And four wheel drive
Do you have a knob on the console that allows you to select the mode for the transmission? IF yes, one of the positions should be Sand/Mud.
I don't understand why you don't show the Service guy the jeep literature.
I would also just go to another dealer....if your dealer is pulling this, not sure I would want them to work on the car at all.