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Old 07-08-2012, 11:41 PM   #43
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Just used my 2 year old (1 yr with me and 1 yr w/ the orignal owner) Eze-tow to rescue a friend that had a break-down just outside our hometown. It was so eazy to load-up his Hyundai - blast down the freeway at normal speeds (behind a Dodge 3500) and drop him off at home.

I appreciate Mochisme's post so I could check my dolly for problems. I have to say THANK GOODNESS - I have none of these problems. And my Dolly looks much "newer" with little or no rust anywhere except the D-rings.

My dolly is stored outside (w/ only covered wheels/tires), but I'm lucky that in SoCal, rust doesn't consume everything.

Hope that the majority of EZE-Tows are like mine. Best of luck to get it fixed.
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Old 07-10-2012, 12:05 AM   #44
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I bought the dolly new.

Those tires in the photos are tires I had to purchase in Cody, Wy so I could get home, and they are not the same brand that was supplied on the dolly.

Has your dolly been used for more then 13,000 miles? Mine went a little over 3,000 last Nov, then between Feb and June of this year another 10,049 miles.

I have never used the nylon straps, except about 10 miles when I first got the dolly to learn how to strap my cars down and to wear the preserative off the brake disks

Even with the chains I stop and check then because the chain twists and the car settles and they also can become loose.

When you add all these minor issues up, they becomes a major problem and it adds up to a Lemon Dolly and Warranty Issue.


Quote:
Originally Posted by tomwalt View Post
I see you bought this dolly 1 year ago, but this trailer looks like it is a lot older than 1 year old. Did you buy it used? Any ideas how old and how many miles?
I ask because mine is 2 years old and still looks new. My tires don't look like yours and your the seals leaking indicated age and wear.
I have a brake disk that looks to have been over heated - miss-colored, so I intend to look for the miss alignment you mentioned - thanks.
I have seen the strap issues you mention, but those are common with any nylon tow straps. You must check and re-tighten them.
The chains are another common issue - a previous post mentions a hardware store fix that I use (don't know what it is callled, but it is a 'C' clamp with a threaded slide to close it up).
And, my lights came loose as well - another post adddressed this as well.
But, I like it and these are all minor issues you can deal with if you know to catch them early.
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Old 07-10-2012, 01:24 AM   #45
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HOLY SMACK...now I understand what may have happened.

Are you describing using the "ARS" chain tie-down system that Acme came-up with last year?

THAT SYSTEM IS A BAD IDEA (imho). With no pan to accept the pressures of normal turns and the normal bouncing of your TOAD down the road, the dolly has been the object of MASSIVE STRAIN.

The EZE-Tow relys on the ability of the steering wheel to turn (steering must be unlocked) - AND - the front wheels to roll just a bit around corners. With tight chains around the suspension, it just can't negotiate a turn...something will have to give.
I know these things to be fact, because I took my Toad for a ride (w/ lots of turns and lane changes) behind my Pick-up (me in the bed/DW driving the Pick-up) so I could watch how it all worked.

I thought I read on this Forum that Acme was discontinuing the ARS (for undisclosed reasons). Well I think I know why...BIG damage that could be done very easily by wrapping chains around the moving parts of any modern IFS car...
...and the damage seen above.


BTW, over 13,000 miles on your Dolly?!!! That is an amazing distance to go before the ARS ripped the poor little dolly apart. Thank goodness your Toad doesn't drive down the street sideways....does it?

I'm behind you 100% that Acme needs to fix your issues...and take your old Dolly back to the factory for an Engineering STUDY.

Best of Luck!!!
Please keep us posted
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Old 07-11-2012, 02:16 PM   #46
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Quote:
Originally Posted by Mochisme View Post
I bought the dolly new.

Those tires in the photos are tires I had to purchase in Cody, Wy so I could get home, and they are not the same brand that was supplied on the dolly.

Has your dolly been used for more then 13,000 miles? Mine went a little over 3,000 last Nov, then between Feb and June of this year another 10,049 miles.

I have never used the nylon straps, except about 10 miles when I first got the dolly to learn how to strap my cars down and to wear the preserative off the brake disks

Even with the chains I stop and check then because the chain twists and the car settles and they also can become loose.

When you add all these minor issues up, they becomes a major problem and it adds up to a Lemon Dolly and Warranty Issue.
Thank-you for the feedback. Mine has less than 5,000 miles and was prior to 'ARS'.
I agree with Scarab008 that you (and probably others) have a legitimate complaint and it should be addressed by Acme.
Thank-you Scarab008 for the details of the issue - I wondered what happened to ARS - I read about it and it sounded like a good idea to me - I guess not.
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Old 07-11-2012, 09:35 PM   #47
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I have an Eze-Tow, but I'm not familiar with this key, or the purpose for it. Could you please explain? And...is this something that was already on your dolly, or did it have to be installed??
Thanks!
Marty
Never mind. I saw in later posts that this was on newer model dollys. Still don't quite understand the reason for needing to lock out the brakes. When would you need to do that, and why? I push mine backwards all the time with no problem. The brakes aren't coming on, don't grab, or anything else. I'm assuming this is backing when it's connected to the motorhome? That 'kinda makes sense, since backing up would put rearward pressure on the surge brake system? Is that correct? I think mine came with a little cotter pin or something for locking out the brakes. I've never used it, though.

Quote:
Originally Posted by Scarab0088 View Post
I am gonna recant my comment about having problems reaching a human at Acme...I just called to ask about the mysterious "key" used to lock-out the brakes for backing...I got Brandon on the line immediatly.

Car Tow Dolly -The Lightest and Toughest Tow Dolly For All Car Towing Needs - Acme Car Tow Dolly Company at 336-996-4396

So, if there is a question, don't e-mail - call them.

Brandon was very helpful, described the device, and directed me to the blog section of the website to see a picture of it:

Attachment 21141

I didn't get one of these when I bought my Ezetow dolly second hand. It will be much easier to use this than adding a servo to lock-out the brakes like my boat trailer has.

Thanks to Brandon and those here that told me about getting the pin with thier dolly.
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Old 07-11-2012, 09:40 PM   #48
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My straps aren't marked either, or weren't until I did it myself, but with the hooks to the rear, the long horizontal strap should be to the outside, so it's fairly easy to see which is L&R, although marking them makes it somewhat quicker to just throw them down next to the wheel where they belong when getting ready to hook up. :>)


Quote:
Originally Posted by johnd1985 View Post
it doesnt take much tape to hold it in place, remember you only insert it when backing the unit up which i find doesn't happen too often. you certainly wouldn't want to travel with it installed. I have just used mine for the first time and had a difficult time with the straps. First, they are not marked L&R like the video states. second the straps stretch out a lot and one even came loose to where the crossovers at 10 & 2 slipped down the tire. luckily i saw it. i suspect it was from the tight, windy, bumpy road(RTE 199 from Grants Pass to Eureka). i will try it again on the return trip and call the company to see what thestory is with the L & R and what the differenceis as they appear identical. but the rig tracked great towing a 2010 dodge avenger behind a 2011 Jayco FS.
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Old 07-11-2012, 10:04 PM   #49
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I received the ARS system with my dolly when I received it last September, but I have never used them on either of my vehicles. Now, I'm very glad that I didn't. When I looked above the wheel underneath, and layed the chains over the top where they would go, there was just too much stuff in the way that I felt could be damaged, including brake lines. So....I've never used mine on either of my cars, and I certainly never will now. Other than the ramps being slippery, which I hope to resolve with adhesive grit strips placed on them, so far I haven't had any problems at all. I have also never had the need to lock out the brakes on the dolly. It readily rolls backwards without any problem and without the brakes locking. I just wish, especialy living here in the PNW, that I had someplace indoors to store it. :>(
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Old 07-11-2012, 10:28 PM   #50
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Quote:
Originally Posted by Mochisme View Post
When you add all these minor issues up, they becomes a major problem and it adds up to a Lemon Dolly and Warranty Issue.
Hope they do it under warranty since WA Lemon Laws don't apply. What is the warranty length? We have a Demco KK-460 so I'm not familiar with Acme products.

OK, I found it:
Warranty
· The axle, bearings, hub, and seals are warranted for a period of 5 years by the domestic manufacturer of the axle. Call for this contact information. This warranty does not cover labor costs for repairs. Warranty service is performed in place wherever you are.

· The “EZE TOW” tow dolly and its optional equipment carries a 1-year warranty against defective workmanship, welding, and assembly.

· Tires, Straps, Chains, Ratchets are not warranted at all.

· The Optronics LED lights have a lifetime warranty against burnout, not damage.
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Old 07-12-2012, 02:12 PM   #51
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Quote:
Originally Posted by bigcritter View Post
I have an Eze-Tow, but I'm not familiar with this key, or the purpose for it. Could you please explain? And...is this something that was already on your dolly, or did it have to be installed??
Thanks!
Marty
Never mind. I saw in later posts that this was on newer model dollys.... I'm assuming this is backing when it's connected to the motorhome? That 'kinda makes sense, since backing up would put rearward pressure on the surge brake system? Is that correct? I think mine came with a little cotter pin or something for locking out the brakes. I've never used it, though.
Marty, You hit it on the head. The brake lock-out key is for backing-up while loaded, and especially needed on any uphill incline. Without the key, the surge brakes will engage.

The "key" is really only a slug with a key head on it. The Slug is shaped like the slide channel on the side of the surge brake...when you block the slide channel, the brake can't engage.

The cotter pin thing on the lanyard is the safety pin for the hitch (most of us use a lock) so it just hangs there unused.

I didn't get one with my used dolly, but have been told that it was delivered in the hardware bag with the dolly when sold new. I'm going to ask for one when I order new straps.
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Old 07-17-2012, 09:22 AM   #52
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Yes I upgraded my dolly with the chain tie downs before my first trip with it, but they never went on any rotating part for tie down. The Steering in my Chrysler Town & County Van does not lock, but I did become aware of the rolling when I had to stop a few times in a turn as there was no room to straighten out before parking and I saw the tires climbing the front of the dolly.

I have been in contact with both Dennis (Axle Mfg) and Richard (Acme) and I am waiting to hear back from them. Maybe should prod them again today as it has been over a week now since I last heard from Richard.

In talking with Richard, he told me they no longer recommend the Chain Tie Downs, which explains why I couldn't find their video in the web site when I looked after getting home in an attempt to see if I had missed something.

You would think they would have said something to me when I stopped at the Acme Plant in NC to pickup parts or when I purchased parts in MD... I had the straps with me and could have changed if I had been told.

Quote:
Originally Posted by Scarab0088 View Post
HOLY SMACK...now I understand what may have happened.

Are you describing using the "ARS" chain tie-down system that Acme came-up with last year?

THAT SYSTEM IS A BAD IDEA (imho). With no pan to accept the pressures of normal turns and the normal bouncing of your TOAD down the road, the dolly has been the object of MASSIVE STRAIN.

The EZE-Tow relys on the ability of the steering wheel to turn (steering must be unlocked) - AND - the front wheels to roll just a bit around corners. With tight chains around the suspension, it just can't negotiate a turn...something will have to give.
I know these things to be fact, because I took my Toad for a ride (w/ lots of turns and lane changes) behind my Pick-up (me in the bed/DW driving the Pick-up) so I could watch how it all worked.

I thought I read on this Forum that Acme was discontinuing the ARS (for undisclosed reasons). Well I think I know why...BIG damage that could be done very easily by wrapping chains around the moving parts of any modern IFS car...
...and the damage seen above.


BTW, over 13,000 miles on your Dolly?!!! That is an amazing distance to go before the ARS ripped the poor little dolly apart. Thank goodness your Toad doesn't drive down the street sideways....does it?

I'm behind you 100% that Acme needs to fix your issues...and take your old Dolly back to the factory for an Engineering STUDY.

Best of Luck!!!
Please keep us posted
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Old 07-17-2012, 09:39 AM   #53
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Quote:
Originally Posted by Mochisme View Post
Yes I upgraded my dolly with the chain tie downs before my first trip with it, but they never went on any rotating part for tie down. The Steering in my Chrysler Town & County Van does not lock, but I did become aware of the rolling when I had to stop a few times in a turn as there was no room to straighten out before parking and I saw the tires climbing the front of the dolly.

I have been in contact with both Dennis (Axle Mfg) and Richard (Acme) and I am waiting to hear back from them. Maybe should prod them again today as it has been over a week now since I last heard from Richard.

In talking with Richard, he told me they no longer recommend the Chain Tie Downs, which explains why I couldn't find their video in the web site when I looked after getting home in an attempt to see if I had missed something.

You would think they would have said something to me when I stopped at the Acme Plant in NC to pickup parts or when I purchased parts in MD... I had the straps with me and could have changed if I had been told.

I just purchased this dolly over the phone yesterday. I asked Branden what is included and he informed me it comes with the spare tire and wheel, LED lights, and the ARS system. Is that the system you are referring to?
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Old 07-17-2012, 09:51 AM   #54
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Quote:
Originally Posted by Gadget63 View Post
I just purchased this dolly over the phone yesterday. I asked Branden what is included and he informed me it comes with the spare tire and wheel, LED lights, and the ARS system. Is that the system you are referring to?
Yes, but I think you will get Tire Straps and a single chain to use as a safety chain with the tire straps. The system I was using was chains only and no tire straps, but the Tire Straps were provided and I could have used either (Plus I still have the Tire Straps that came with my purchase), I liked the chains, which appears to have been a mistake.

Brandon is a nice guy and the one that came in on a Saturday to sell me parts, but I think he tends to forget and not provide all information that he should. At least I am laying some of my problems at that door.
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Old 07-17-2012, 09:58 AM   #55
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Quote:
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I just purchased this dolly over the phone yesterday. I asked Branden what is included and he informed me it comes with the spare tire and wheel, LED lights, and the ARS system. Is that the system you are referring to?
Another note. When you install the lights, double nut them or they will vibrate loose. Also I changed to bolts on the fenders so that the nuts are on top because if you ever need to take the fender off the plastic square hole will not hold and will round out and you have a bugger of a time getting the bolts out.
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Old 07-17-2012, 11:22 AM   #56
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Another note. When you install the lights, double nut them or they will vibrate loose. Also I changed to bolts on the fenders so that the nuts are on top because if you ever need to take the fender off the plastic square hole will not hold and will round out and you have a bugger of a time getting the bolts out.
Thanks for that info. Branden is assembling the trailer for me so when I get there friday all I have to do is hook up and go. I thought of using lock tight on the bolts as per the online instructions. That should hold them from coming loose. I use that on my Harleys.
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