Always thought that Blue Ox was considered a "good company" to deal with from a performance perspective. Seems out of place to me that they want to charge an "upgrade fee" to correct a design issue to have their braking unit function properly. It will likely be a firmware update that might have to be factory installed but $100 is steep to fix a problem the end user shouldn't have in the first place.
(Also a Patriot Owner towing an HHR)
09 Journey 39Z