I absolutely agree with everything you say.
MY POINT IS: If Blue Ox feels this is important enough to send me a letter, they should just send the parts so I can put them on.
This sounds like it should be handled like a safety recall, like the automobile mfrs. do.
Jim and Sally & Rufus the Lakeland Terrier
2001, 40' Country Coach Affinity, towing a 2005 Ford Explorer Sport Trac
Carson City,NV, Surprise,AZ, Florence,OR