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Old 04-13-2006, 03:17 PM   #1
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I had a bad experience and then a good experience while towing across country this time...the key type locking pin came out on one side and the tow bar dropped on the road on one damaging the the tow connector. I contacted Blue OX for a dealer in the area that could help me. I was sent to a dealer in Oklahoma City who replaced my 7 pin wire connector and emergency brake release cable. He told me that the part that drug on the ground was not physically damaged and I could still use it. He suggested that I call Blue OX and get a new rubber sleeve that was damaged because he did not have one. I contacted Blue OX once back on the road and told them what happened and the great service I received from their referral. I told him I would like to purchase a new rubber sleeve and hitch assembly unit (the part that the pin goes thru attaching the tow bar to the toad. He sent me two of everything and told me there would be no charge, they just wanted to know I was back on the road safely. It arrived at our destination by the time we got there. Great service and support
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Old 04-13-2006, 03:17 PM   #2
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I had a bad experience and then a good experience while towing across country this time...the key type locking pin came out on one side and the tow bar dropped on the road on one damaging the the tow connector. I contacted Blue OX for a dealer in the area that could help me. I was sent to a dealer in Oklahoma City who replaced my 7 pin wire connector and emergency brake release cable. He told me that the part that drug on the ground was not physically damaged and I could still use it. He suggested that I call Blue OX and get a new rubber sleeve that was damaged because he did not have one. I contacted Blue OX once back on the road and told them what happened and the great service I received from their referral. I told him I would like to purchase a new rubber sleeve and hitch assembly unit (the part that the pin goes thru attaching the tow bar to the toad. He sent me two of everything and told me there would be no charge, they just wanted to know I was back on the road safely. It arrived at our destination by the time we got there. Great service and support
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Old 04-13-2006, 07:12 PM   #3
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Ken,this is Model # BX88177 from Blue Ox and what I use to prevent those pins from coming off,either by accident or with someone's help.
They're all keyed alike...

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Old 04-14-2006, 01:19 AM   #4
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I would also recommend locking it all together. BLue Ox is the premier Towing Equipment Co. in my opinion. Good to hear of the good customer service as sometimes it gets lost in all the bad ones. Take care and enjoy!
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Old 04-14-2006, 06:35 AM   #5
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When using the locking pins, please make sure the lock is on tight and locked before traveling. I left home one time and drove about 50 miles. I stop for the dogs and as normal I checked the hookups. I found one of the locks was missing. The pin was still in place and working. I replaced it with a spare non-locking pin for the remainder of my trip. Guess what I found in my driveway when I got home? Yes the lock. It had come off in my driveway. Now I check the locks twice before towing.

I like the fact that the jeep is locked to the motorhome when we stop to eat or go shopping. Great product.
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Old 04-15-2006, 08:04 AM   #6
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Rebelsbeach:
Those were they type of locks I was using when I lost one. I know it snapped into place when I put it on, but the locks let go somehow...I don't trust them anymore and went back to their standard pin but put a small pad lock thru the hole to lock the pin in now. So even if I don't lock the pad lock, the pad lock shank will still hold the pin in place
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Old 04-15-2006, 06:37 PM   #7
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I not only put locks on the tow bar, I lock the pins that connect to the car. It seems that there are some truck steer'ers out there that will do anything at the truck stops. Just a word of caution.
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Old 04-15-2006, 07:36 PM   #8
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Ken,I've used this type of lock for years on boat trailer tongues and to secure my receiver hitch to my truck or motor home.

Sorry you had a bad experience...

As an aside,the wife was helping me hook the toad up today and she got one of those fold over pins with the locking circle off without even opening it...I had just opened the box and was replacing them with the locks....We both sort of just stood there and laughed...
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Old 04-17-2006, 10:07 AM   #9
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I had the same experience as Bob. The fold over pins can slide off if they lose their temper. If the pin rotates so that they are upside down, well, you know what can happen then.

I have used the keyed locks from Blue Ox on my Suncruiser as well as the Bus and have had very good success with them. I always make sure that everything is positively locked before leaving and I did replace them after 3 years because the keys were getting kind of "grindy" when turning and I didn't want to take any chances.

I also put the pins through from the outside to the inside so that if the caps were to come off, and the pins were to walk, the safety cables would "maybe" help keep them from walking out too far.
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