So Brake Buddy was sold, eh? Perhaps that explains the huge difference in warranty service I experienced in 2003, then last month.
Soon after we bought our BB in 2003 it failed. I called them, and they Fed Exed a replacement unit to me at a campground that day. They didn't know me from Adam.
Last month, our BB failed again (the monitor light stayed on all the time). I called them, and they had me send to it them at my expense. Five weeks later, my repaired unit was returned to me.
If I didn't plan on changing toads in the near future, I would sell the BB and get an M&G system. A three-year warrantly isn't of much value to me when I am left for a month at a time without a toad braking system.
2004 Beaver Monterey - Fulltiming since August 2002