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Old 11-17-2009, 07:14 PM   #1
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Escape Again or Still

Took our '09 Escape into the Ford Dealership, 35 miles away and gave them the TSB. They pulled out some fluid and handed me an invoice for $43. Fortuanately I was talking to the Service Manager and he agreed to eat the charge without any argument. Drove 35 miles back home. Kept the suv running and checked the fluid level - below the add mark. Got to go back again. Am I pxxxed - you betcha. Moral of the story - rely on yourself not your genuine ford service centre.
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Old 11-17-2009, 07:50 PM   #2
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Originally Posted by wanderlust2 View Post
Took our '09 Escape into the Ford Dealership, 35 miles away and gave them the TSB. They pulled out some fluid and handed me an invoice for $43. Fortuanately I was talking to the Service Manager and he agreed to eat the charge without any argument. Drove 35 miles back home. Kept the suv running and checked the fluid level - below the add mark. Got to go back again. Am I pxxxed - you betcha. Moral of the story - rely on yourself not your genuine ford service centre.
We have an '05 Escape, and had been considering the latest model due to the advertised "4-down" capability, and since we like the present one so well compared to other brand alternatives - but re-thinking that one now, after reading this and related threads...
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Old 11-17-2009, 09:32 PM   #3
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We have an '05 Escape, and had been considering the latest model due to the advertised "4-down" capability, and since we like the present one so well compared to other brand alternatives - but re-thinking that one now, after reading this and related threads...
Having purchased Fords for 37 years I would strongly advise against the Escape for a Toad. It is not dependable for this use and the fixes by Ford are patches that are defying good engineering practices. I had someone approach me today wanting to seek input for the Escape for a Toad, after a very short conversation they were quite convinced they didn't want to take that risk.

I like Fords and have always had good service from them, but this car is being misrepresented by Ford... Period.
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Old 11-18-2009, 03:39 PM   #4
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The Edge, on the other hand, is an excellent toad! Among other things, the tranny was designed with 4-down towing in mind. It's a 6 speed auto that was jointly designed with GM and is used in several newer GM models as well as several Fords.
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Old 12-17-2009, 02:00 PM   #5
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The Escape 6 speed is the same design as the Edge 6 speed.
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Old 12-17-2009, 03:14 PM   #6
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The only way I'd TOAD an Escape is if it were TWD and with a Dolly.

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Old 12-17-2009, 07:20 PM   #7
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The only way I'd TOAD an Escape is if it were TWD and with a Dolly.

Dick
Better check with the owners manual before suggest that. What year are you talking and is it 2WD or 4WD?
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Old 12-17-2009, 07:32 PM   #8
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Mine is a 2006 Two Wheel Drive and the rear wheels are free. It works well on my TowMaster. Just don't trust the tranny, I've read too many posts about them getting trashed. The owners manual on all the years say you can tow four down yet there is a TSB to remove fluids, seems like a weak patch to me. The Dolly cost a lot less than another car.
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Old 12-17-2009, 09:25 PM   #9
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The only Escape with automatic transmission prior to 2009 that can be towed 4 down are the Hybrids. Non Hybrids where not flat towable until the new 6F35 transmission was used in 2009. Vehicles equipped with the 6F35 are advertised by Ford as being flat towable but it is these transmissions that are causing all the problem.
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Old 12-18-2009, 04:35 PM   #10
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I still cannot get in contact with a field engineer to discuss this transmission issue and the TSB. I want to see if Ford is considering anything in addition to assist in fixing this problem for good. I have contacted two different dealers and service managers about the haunting fear that the "Fix" is not working. They both have serious concerns about the TSB, but as one might expect they don't want to take on the Ford experts.

I talked with another owner last week who has towed three times and replaced three transmissions. Each of the last two after changing per the tsb's. He is working with NC Attorney General's office to seek Lemon Law coverage.
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Old 12-18-2009, 05:40 PM   #11
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Ford also has a problem they can't fix on the new Ford Flex. If you drive in humid, wet or areas with salt air, the brakes make a horrible grinding noise when applied at low speeds. People actually stare at you when stopping at a light. They say it does not affect the braking, but I notice a difference when they growl. Ford has had at least 2 different TSBs and the latest is to resurface the rotors, replace the pads and bolts that hold them on and put grease behind the pads before installing.

Their Factory Reps have actually told people the problem is that they are getting their cars washed at power car washes and that is cleaning off the grease. They could fix the problem by replacing the rotors, but have chosen not to do so. It is my understanding that they are still shipping new units with the same problem. Ford has turned into the company of denial. They will not get another dollar of my money!
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Old 12-18-2009, 08:03 PM   #12
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I have submitted a request to Good Sam Action Line for support to try and get some answers. Basically I told them as individuals we can not get past Ford's wall of rhetoric and denial of their Customer Service. I reffered them to another forum which has over 300 postings and 13,000 views on the 2009-10 transmission problem. They have contacted me for further information but I have not heard anything in the last few days. I would encourage anyone that is a member of Good Sam to contact their Action Line. The more folks that contact them about this issue the more they will be encouaged to get involved.
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Old 12-26-2009, 07:33 AM   #13
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09 Escape Tow Successful

Finally towed our Escape 1,000 miles successfully. Oil level just above fill line. Run engine for more than five minuites begining and end of tow and during stops for fuel or break. Became an easy routine.
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Old 12-26-2009, 07:45 AM   #14
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Glad in the end I purchased the 2008 Escape Hybrid.
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