We use a 2015 Trailhawk as our toad. Never had any issues with it, either being towed or driven on and off road. There are 4 others here at our campground (snow birds); 3 2014's and one other 2015. All report trouble free usage. The only thing that we felt took some getting used to is the engine cutting off at stop lights, stop signs, etc. That is the design of the 3.2L Stop N' Go engine. I still haven't figured out, exactly what combination of environmental factors are needed for it to "Stop" the engine...it will turn itself off at one stop light, only to stay on at the next. Now that we've driven it for a while, we don't even notice it. Nimble handling, great power, nice manners both on pavement and off and superb mileage. We'll keep ours.
As for Consumer Reports? We used to subscribe, but, over the years found that their "testing" didn't always yield, what to us, was reliable data. We found we got good usage of their low rated products and poor usage from the their highest rated. As for those user based "reliability" ratings, I think they are negatively weighted, just as internet forums are. If you looked at this forum, for example, you would scratch your head and wonder why anyone would ever consider purchasing an RV, of any type or brand. I remember, when we were subscribers, getting their annual "survey"...it was very long and somewhat tedious. If we weren't having some major issues with an item on it, the survey got circular filed. Just like forums, the ones with issues reply, those without, not so much. That in itself weights the ratings. We stopped subscribing years ago based on our "self testing vs their testing". No they don't take advertising and thus don't have that pressure in their evaluations, but, there are many other factors that can skew statistical results; it is all in how you interpret the data.
Don & Bronwyn + 1 Cat; J-Lo
2014 Thor Tuscany 40RX (AKA, "The Cat House")
2015 Jeep Cherokee Trailhawk Towed