I have not had a Brake Buddy fail, but there have been some problems with accessories and the customer service was very fast. I had problems with my remote 2 years ago. No questions asked they sent me a new one overnight (they knew I was leaving on a trip). They didn't even want the old one back. Great folks to work with!
Tony & Ruth........... FMCA#F416727
Newmar Dutch Star 4320, Spartan MM Chassis, Cat C9, Jeep Grand Cherokee,with Hemi, hooked up with a Blue Ox Aventa LX, and Brake Buddy.