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Old 01-16-2015, 05:16 PM   #1
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Neutral Tow

We were getting ready to escape the cold but the tow vehicle(2008 ford ranger) won't go into neutral tow. Of course it was working fine few weeks ago but not no more. Is there a fuse for this somewhere that could be blown? I used to be able to hear it cycle through its check list and then the light would come on and stay on. Now you don't hear it cycling and no light at all.

Any help would be great to get us out of here please. burrrrrr!!!
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Old 01-16-2015, 05:34 PM   #2
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Stepping on the brake ?
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Old 01-16-2015, 06:45 PM   #3
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Yes....this install was a factory special order. We alway follow the steps on the backside of the visor to avoid missing a step. The light does not come on at all nor can you hear it cycling anymore. Fuse is my thought but don't know where to start looking
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Old 01-16-2015, 09:15 PM   #4
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I've heard that if you drive it in 4X4 then 2X4 and then reverse it resets something in the computer.

I haven't had that problem with my Explorer but it's worth a try.
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Old 01-16-2015, 09:20 PM   #5
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Yes we had to use that last year and it worked for us. I did try the 4x4, 2x4 but not reverse today. Will try in the morning and let you know how it worked. Thank you !!
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Old 01-17-2015, 12:31 PM   #6
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So it didn't work :( thanks for trying to help, its appreciated
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Old 01-17-2015, 06:21 PM   #7
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When mine did that it was a stuck solenoid on the transmission, by the time we got it to the Ford dealer it had fixed itself. That happened after I had used the 4x4
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Old 01-17-2015, 06:44 PM   #8
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Thanks , We just had some work done on it, but it wasn't working before that and since we live where there is very few tow vehicles, our ford mechanic doesn't know anything about them. I put a call into Tamiami Ford, where it was installed and hopefully have some answers monday :( Will have to wait for another weather window.
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Old 01-17-2015, 09:18 PM   #9
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Disconnect a battery cable and let is set about 30 minutes and see if it will reset.
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Old 01-19-2015, 10:00 PM   #10
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Neutral Tow Issue Resolved!!!

First let me thank everyone who reached out to me. Today I called Tamiani Ford in Naples and the tech stepped me through everything. It was determined that the "neutral tow" in the computer had to be enabled. So I went to a local Dealer and they hooked it up and enabled it for me.

This is what I learned this weekend, there is only 2 real components to this
1. electric transfer case motor, located on the transfer case
2. indicator light, mounted down by hood release on dash

In our case, sometime this summer the ETCM went bad. We did not notice as we didn't use the 4x4 or 2x4 until well into winter. When tech changed ETCM we learned that you have to also change the module (located behind radio, WAY back in there) OR we also learned that before changing anything one can upload the information before changing either part then re download everything thus only having to change one or the other. Problem was we didn't know which was bad. We first had the ETCM part changed (easiest to change) first then learned that it still didn't work so then changed the module.
Because of where we live, no one knew that the computer had to then be turned on or enabled for "tow neutral" to work again. This was a great learning curve for us and we should be able to point south as soon as weather cooperates.

Hope my info is able to help someone else. Safe travels, AM
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Old 01-19-2015, 10:39 PM   #11
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RVMOMMA, glad you got it taken care of. There should have been several decal's including one on the GEM module warning the tech's that the NTK has been installed and requires reprogramming if replaced. But that does require reading skills.
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