When we bought a new GMC Acadia in 2007 I was the first owner to tow one (we were the test mule for the Blue Oc base plates). I discovered the instructions in the owner manual were wrong and the battery went dead in a few hours. Called GM Cusotmer Service and they insisted they were right. Went to a dealer and showed him and they agreed the fuse designated in the owner manual wouldn't prevent a dead battery. One of the dealer techs had a back door contact at GM and got his buddy involved. A couple hours later they gave me a different fuse to pull and it worked fine. About 60 days later GM issued a TSB designating a new fuse.
Best I can suggest is try to find a sympathetic Chevy dealer and explain the problem. If the dealer can't help, request an interview with the District Service Rep to discuss the proble The DSR can get the factory honchos involved and get a straight answer.
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Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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