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Old 02-26-2012, 04:50 PM   #1
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Angry No Response from CoolTech??

I have been trying to contact CoolTech for a couple of weeks, by phone and email. No Response. I am wondering whether this is typical of their customer service as we were considering buying the wiring harness but have some questions before ordering. Has anyone bought from them lately? Thanks.
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Old 02-27-2012, 11:15 AM   #2
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This alone would make me very hesitant to deal with them.
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Old 02-27-2012, 11:43 AM   #3
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I purchased a wiring harness for a buddies 2010 Jeep Wrangler about a month ago and bought a wiring harness for my 2011 about three months ago.

No problems with orders and shipped promptly after ordering.

Mike.
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Old 02-27-2012, 04:47 PM   #4
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Quote:
Originally Posted by JohnRR View Post
This alone would make me very hesitant to deal with them.
I agree. Not very professional IMO.
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Old 02-27-2012, 04:49 PM   #5
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Quote:
Originally Posted by zmotorsports View Post
I purchased a wiring harness for a buddies 2010 Jeep Wrangler about a month ago and bought a wiring harness for my 2011 about three months ago.

No problems with orders and shipped promptly after ordering.

Mike.
Thanks, Mike. We're still trying to decide on a wiring option for our 2012 Wrangler. I thought CoolTech would be a good choice but now I'm not so sure. I don't know why they don't answer the dang phone or respond to email questions. It's frustrating as heck.
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