I think you'll be pleased with both their service and the product.
One thing to consider, if you have the option, is to try to avoid having a drop bar on the MH as that will extend the tow bar even further backwards, and it already sticks out from the MH when stowed more than other tow bars. If you can get a base plate for the toad that is high enough to make the horizontal centerline of your toad connections as close as possible (less than 2" difference" to the horizontal centerline of your receiver hitch, you can get by without a drop bar on the MH.
Curt & Susan 2009 38' Newmar Grand Star 3752
Front Engine Diesel - Freightliner Chassis Cummins/Allison
Toad: Honda Element ("LIL HUM"), Ready Brute tow bar/braking, Protect-a-Tow