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Old 07-08-2014, 04:37 PM   #1
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Roadmaster Sterling All Terrain Rebuild

We bough a used Sterling All Terrain towbar and have been using it for just over 2 years. It has gotten progressively harder and harder to use because one of the arms is difficult to extend/retract and the other one is almost impossible. I wipe it down every time

I cleaned it with a full strength degreaser and sprayed it down with the Roadmaster silicon spray made specifically for it. It only got about 30% better. I suspect one of the bars may be bent but I won't be able to verify that until I get the bar out of the housing.

I recall seeing in one of the manuals that they strongly caution owners against disassembling the tow bar and putting it back together with the same hardware. But I can't find where they sell replacements.

Any advice?
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Old 07-08-2014, 11:54 PM   #2
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Have you called Roadmaster? This is where I would start.

BTW Roadmaster is excellent when it comes to customer service. I have been to the factory to have a aux brake installed and my tow bar serviced. They are a first rate company.
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Old 07-09-2014, 01:51 AM   #3
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Muddypaws.... Pls post what you find, and I'll do likewise. I have exactly the same problem, on exactly the same towbar that came attached to our DS two years ago. We've been parked for over a month at our summer position, and it tends to go out of mind! I must get this serviced.
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Old 07-09-2014, 01:57 AM   #4
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Muddypaws, check this :

http://roadmasterinc.com/support/manuals.html
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Old 07-10-2014, 07:02 PM   #5
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Ah, years ago I called Roadmaster and asked them if they had an "overhaul" program. They said they indeed did, just send them the tow bar... I asked the price and they stated "NOTHING!" I sent them the tow bar and they completely overhauled it and returned it to me... Ya can't beat that kind of service!!
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Old 07-10-2014, 11:38 PM   #6
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Quote:
Originally Posted by Stealth01 View Post
Ah, years ago I called Roadmaster and asked them if they had an "overhaul" program. They said they indeed did, just send them the tow bar... I asked the price and they stated "NOTHING!" I sent them the tow bar and they completely overhauled it and returned it to me... Ya can't beat that kind of service!!
Well, the years ago program of "FREE" has changed. The only thing free now is the clean,lube and inspection. Cost to service the bar depends on what parts need replaced.
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Old 07-11-2014, 11:56 AM   #7
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Clean & Lube

I cleaned it with Awesome Orange, and a good degreaser. Then I sprayed it with Roadmaster silicon lube. It didn't seem to make much difference. Then......

When we got where we were going I wiped it down, sprayed it again, and it retracted better than it ever has. I don't know why but I'm not going to complain about success.

I have a feeling that if I have to ship it to Roadmaster the shipping will be much more than the parts.
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