Community Forums

edgray · 07-19-2013, 09:50 AM

Quote:

Originally Posted by gemini5362

Let me point out that my previous post is my personal speculation. I have never had a problem dealing with the people that make the RVi system. I just wonder when I see an upgrade that is very cheap why the company that makes it have it that cheap.

The Poster that had the communication proglem. When I spoke to RVi they told me that sometimes the antenna with the unit was not long enough to reach the monitor easily they have a T antenna that hangs from your mirror. They offered to send me one for my unit free. I was upgrading to the RVi2 when I called so i just opted to wait. The RVi2 came with the T antenna in the box

Sorry, but I'm confused. Assuming you mean the toad's rear view mirror, how does an antenna hanging THERE improve communication to the monitor in the coach???
I would think the monitor is where the better antenna is needed. Please feel free to correct my mis-understandings....they are plentiful.

Winepress · 07-19-2013, 10:06 AM

The T antenna gets the antenna off the floor, thus a better signal.

How do you move the vehicle once the unit is installed and clamped to the brake?? Once mine is installed, I don't think I could get in and move the car, not enough room.

tomk52 · 07-19-2013, 11:52 AM

Quote:

Originally Posted by edgray

Are you saying the brakes on your toad were totally fried because of YOUR mistake, and yet the "RVi guys" paid for the repairs????

If so, that is a remarkable action for a company to take these days. Usually companies are looking for any excuse to deny a claim, at least that's been my experience.

Yep! It was my screw-up and I didn't ask them for any reparations. I just called them to try to figure out why it happened. They offered to pay for the repairs and I accepted.

bearaboo · 07-19-2013, 02:51 PM

Purchased an RVI 2 a couple of months ago. My antenna connector at the unit came loose. Called Dan Decker at RVI brake. He apologized, emailed me a UPS label, told me to call UPS for pick up. They have great customer service, which is rare in this and age. The unit works flawlessly and I highly recommend it.