Go Back   iRV2 Forums > MOTORHOME FORUMS > Toads and Motorhome Related Towing
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Thread Tools Search this Thread Display Modes
Old 08-28-2009, 06:43 AM   #1
iRV2 Marketing
DriVer's Avatar
Winnebago Owners Club
Workhorse Chassis Owner
Coastal Campers
Carolina Campers
Join Date: Jan 2000
Location: Conway, SC
Posts: 22,835
Blog Entries: 70
Saturn Warranty Service

I just wanted to share with you that our 2008 Saturn Vue needed service regarding a buzz in the muffler. Apparently a weld in there was never made or it broke whatever. When we went to Florence from Conway, our dealer, Saturn of Florence, told me that we were going to fit it.

To fix that the Vue needs an entirely new exhaust system from the CAT back since it's a long life system. I believe the OE system is one piece.

We departed Florence having been assured that the part was on order and we would get a call.

In a couple of days the parts department called and I was transferred to service. Mike the service manager said that he would come out to where we live some 55+ miles away and pick up our car, fix it and return the car to us ASAP.

Well that happened exactly as planned. Mike showed up here with a 2009 Saturn Vue with 1,600 miles on the odometer and he took our car back to Florence. We kept the 09 for about 24 hours. We took a ride in it to compare the 08 from the 09 etc. Not too remarkable is that they only made very minor changes. The 09 get a trip and status computer like all the rest of the GM cars with per position inflation information. The radio in the 09 had a 6 CD changer with upgraded speakers and a bit more power. The display went from LCD to LED in the command center on the dash. That's about it.

While our Vue was there, Saturn issued a voluntary recall about color keyed door handles. When our Vue came back it had all chrome door handles. A nice upgrade for free.

This was a very positive service experience for us and I expect that the next time we need a car we'll be visiting our Roger Penske, Saturn of Florence dealership.

DriVer is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-28-2009, 07:44 AM   #2
Senior Member
chasfm11's Avatar
Texas Boomers Club
Freightliner Owners Club
Join Date: Mar 2004
Location: DFW Area, TX
Posts: 2,023
I'm glad to hear about your experience. My own experiences with local Saturn dealers under warranty were one of the principal reasons that I bought a used, out of warranty Saturn this time. I just didn't want to go through the hassles again.

I was hoping that, as an independent company, Saturn would show a little more customer sensitivity. I'm hoping that your experience was driven by a corporate policy within Saturn and not just by an exemplary local dealer.

2000 Georgie Boy Landau 36' DP
2005 Saturn Vue toad
chasfm11 is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Quadra Levelers Improves Warranty to Limited Lifetime DriVer RV Industry Press 5 06-25-2010 07:27 PM
Radiator Replacement and Extended Warranty Service Insurance Birddog Pilot Alpine Coach Owner's Forum 7 07-23-2009 07:27 PM
Ford motorhome Warranty service shyattmedic Ford Motorhome Chassis Forum 3 05-18-2007 11:41 AM
WORKHORSE CUSTOM CHASSIS SERVICE BULLETIN - 60701-T DriVer Workhorse and Chevrolet Chassis Motorhome Forum 183 05-17-2007 06:42 AM
Service Glenn and Kathy RV'ing Humor & Crazy but True Stories 3 10-17-2005 06:37 PM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 06:57 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.