Stay-in-play quit

[BigRedLancer]

Hooked the toad to the coach, in preparation for our latest trip, and decided to adjust the brake as it was not always stopping on the last trip. Had the DW step on the coach brake and when I lifted the controller up, to simulate braking, all it did was make a "motorboat" sound without any movement of the brake cylinder. I had a choice, go on my trip or stay home and work on the brake. Decided to just take it easy and made it up to Yosemite and back without a problems. I took it slow and used the engine to "brake" on the hills.
Now I get to fix the brake. Have not called SMI yet so I will check with them to see if they know what is going on. I hope this is a "typical" problem with a straight forward fix!

[BigRedLancer]

Hooked the toad to the coach, in preparation for our latest trip, and decided to adjust the brake as it was not always stopping on the last trip. Had the DW step on the coach brake and when I lifted the controller up, to simulate braking, all it did was make a "motorboat" sound without any movement of the brake cylinder. I had a choice, go on my trip or stay home and work on the brake. Decided to just take it easy and made it up to Yosemite and back without a problems. I took it slow and used the engine to "brake" on the hills.
Now I get to fix the brake. Have not called SMI yet so I will check with them to see if they know what is going on. I hope this is a "typical" problem with a straight forward fix!

[Lukeaa]

My Stay-in-Play quit working after the cat ate the antenna on the MH dash. Sounds like a call to the factory, also.

[Gaetan Lavoie]

I bought an SMI Brake Control Unit "Stay In Play" some two years ago. Everything has worked as it was supposed to until April 8, 08. I called SMI on that day and talked to Brent about my problem (no vaccum was generated by the SMI unit). He said that he would ship a brand new unit for delivery the day after. Since I was a Camp Newmar, I provided SMI with the Newmar Customer Service Lobby address. I picked up my new SMI Brake Control Unit from Louise the following day. It took less than 5 minutes to install and confirm that everything was OK. I returned the U/S unit back to SMI.

SMI does stands behind their product and provides such a fast service, a brand new replacement brake unit, within 24 hours of receiving notification of the problem. All of this took place based on a phone call. I don't know of many compagnies that would have acted in such a way as to minimize as much as possible any inconveniences that their product may have caused. We could certainly use more compagnies like SMI. SMI can be proud of their achiements.

[BigRedLancer]

Talked to Pete, of SMI, today and he is stumped. It turns out the vacuum pump works fine when you switch the unit on and stops at -14PSI. The test button does not work. Pete told me to take the unit apart to look for a lose wire. None found. SMI is participating in a trade show so it is hard to get to them. Pete said he would turn this issue over to someone else.

[BigRedLancer]

Well, tried the brake one more time before calling SMI and low and behold it works. I guess pulling it out and checking for lose wires did something. Next I have to connect the car to the MH and test the braking action. I hope it keeps working.