Community Forums

Toole'n Along · 02-08-2007, 11:15 PM

I have been reading several of the posts. Thought that I would add my opinion to all the others.

When we bought our M/H (2005 Winnebago Adventurer 38R) we consulted Camping World for towing options. After reviewing the options we opted for a tow dolly. Camping World recommended the Roadmaster Dolly. We attempted to order a dolly w/o electric brakes. Camping World would not order the requested dolly for us. They indicated that they would be legally responsible for any problems (translated to wrecks) which we might have. Therefore, they would only sell us the Roadmaster with electric breaks. (unhappy customer!)

On our second trip with the Roadmaster dolly, the left bearing overheated and almost started burning. This was the week of Christmas. Called Roadmaster and they worked with us to find a non Roadmaster approved service facility to replace the problem parts. We paid extra to have the parts overnighted due to our travel plans. UPS lost the parts and the service facility was able to find parts locally which were installed.

We kept the dolly greased and service at much more frequent intervals than required.

This past fall we headed to the Baloon Fiesta and just inside of Mississippi the same wheel started smoking. Called Roadmaster for assistance and was basically told "we helped you once, you're on you own!"

Needless to say I will never spend another $ with Roadmaster. I would recommend that no one else spend their hard earned $$ with Roadmaster.

I am changing from my Roadmaster tow dolly to a Blue Ox tow bar. I'm sure that this will be an extremely prudent move. Everyone that I discuss this with states that they have only the best reports regarding Blue Ox

Toole'n Along · 02-08-2007, 11:15 PM

I have been reading several of the posts. Thought that I would add my opinion to all the others.

When we bought our M/H (2005 Winnebago Adventurer 38R) we consulted Camping World for towing options. After reviewing the options we opted for a tow dolly. Camping World recommended the Roadmaster Dolly. We attempted to order a dolly w/o electric brakes. Camping World would not order the requested dolly for us. They indicated that they would be legally responsible for any problems (translated to wrecks) which we might have. Therefore, they would only sell us the Roadmaster with electric breaks. (unhappy customer!)

On our second trip with the Roadmaster dolly, the left bearing overheated and almost started burning. This was the week of Christmas. Called Roadmaster and they worked with us to find a non Roadmaster approved service facility to replace the problem parts. We paid extra to have the parts overnighted due to our travel plans. UPS lost the parts and the service facility was able to find parts locally which were installed.

We kept the dolly greased and service at much more frequent intervals than required.

This past fall we headed to the Baloon Fiesta and just inside of Mississippi the same wheel started smoking. Called Roadmaster for assistance and was basically told "we helped you once, you're on you own!"

Needless to say I will never spend another $ with Roadmaster. I would recommend that no one else spend their hard earned $$ with Roadmaster.

I am changing from my Roadmaster tow dolly to a Blue Ox tow bar. I'm sure that this will be an extremely prudent move. Everyone that I discuss this with states that they have only the best reports regarding Blue Ox

Tom N · 02-09-2007, 05:03 AM

Tow dollies require timely maintenance the same as any small trailer. Wheel bearings can be especially troublesome and require inspection a couple times a year.

Plus, most dolly instructions state limit speeds to 55mph.

Frankie · 02-09-2007, 09:53 AM

I really dont think slammin the whole roadmaster company is in order. Could possibly be that your last mechanic never fixed it right.Did they warranty thier work? Roadmaster has been awsome with me,they have a great parts network and techs that know thier stuff. Hopefully you get it fixed and back on the road,good luck.

TXiceman · 02-09-2007, 04:40 PM

I am sorry to hear of your problems. Roadmaster has always been a good company and deals with problems well. When did the warranty expire? Did the shop do the original repair with the proper grade of bearings? Did you use the correct grease and was it compatible with the grease in the bearings? Over greasing is as bad as under-greasing.

We towed with a old and used Roadmaster dolly for several years and never had a problem with the wheels or bearings.

Ken

Toole'n Along · 02-09-2007, 06:15 PM

Thank you all for your input!!!

For your info: The tow dolly was less than 1 year old when the problem occured.

The mechanic was selected by Roadmaster and instructed by Roadmaster as to the methodology for the repairs.

I appreciat the info regarding over greasing and compatibility. Did not know this. I will check out what greese to use.

Thanks, agin, for your replies!!!