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Old 08-29-2016, 05:22 PM   #1
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trying to tow a ford fiesta

I have a 2011 Ford Fiesta automatic with push button start. I purchased this vehicle specifically to tow behind my motor home. I have a small problem and wonder if anyone else has had a similar one.
The manual tells me to place to car in neutral by touching the start/stop button but DO NOT APPLY The Brake and then shifting into neutral. Problem is, it won't shift into neutral unless I put my foot on the brake pedal. The manual tells me after it is in neutral, I push the start/stop button again but not to touch the brake. The car keeps trying to start and telling me to put my foot on the brake to start it. Ford says the manual is correct!

Seems the only way I can put the car in neutral is by starting it, shifting to neutral and then turning the car off.

Just wondering if anyone out there is towing a similar vehicle without these frustrating problems.

Thanks for any help you can give me.

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Old 08-30-2016, 07:58 PM   #2
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From what I can remember from somebody I know who tows a Fiesta (I don't, myself) and from just now looking up the procedure in your manual is that there must be power coming from the battery in order to move the transmission's internal components to a neutral position. Without doing it with the power on will limit the speed you can tow to 35 mph and a distance of 50 miles. When doing it with the electrical power connected, you can tow at the maximum 70 mph.

The procedure as I understand it and what I remember our friend doing to his is this:

1. Push the start/stop button without stepping on the brake pedal. Electrical power is now being applied.

2. Press the brake pedal

3. With your foot still on the brake pedal, shift the transmission to neutral

4. Take your foot off the brake pedal

5. Push the start/stop button again which will deactivate electrical power

6. Disconnect the negative cable from the battery

Also, there was a TSB published that pertained to flat towing. Check to see if it applied to your vehicle. It's #11-9-14 and the transcript is attached below.

Hopefully somebody with the exact same car will chime in to help you out further.
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theroc is offline   Reply With Quote
Old 08-31-2016, 07:20 AM   #3
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Join Date: Jan 2014
Posts: 8
Ford Fiesta

I have a 2011 Fiesta set up for towing and when the correct procedure is followed, the display will say something like ready for towing.
You must have the TSB applied which changes the program to allow the message to appear when it's ready to be towed.
The TSB is free. If your dealer will not apply it free, then go up to the next level. Your transmission may or may not be ready to tow and that's the purpose of the TSB.
DSheets is offline   Reply With Quote

ford, tow

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