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Old 11-10-2014, 08:25 AM   #1
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Artic packs not working!!!

In the continuing saga of the issues with our new Chateau 24c, we have now learned that the artic packs that the dealer installed in Missouri before pickup are not working. Of course the dealer installed these when it was 90 degrees out and therefore could not check them correctly. He says he always checks the wiring from the factory and then makes sure that there is voltage present on the wires feeding the units. Since these have a low temp thermo coupler set at 28 degrees one has to wait until it is cold enough to se if they work I guess.
We were in Ohio last week when the temps dropped to 27 so I went out and checked the packs to see if they felt at all warm. Neither did! The tech in MO. said it may not have been cold enough to trigger the coupler however one of our water pipes in the bathroom was nearly frozen hence my suspicion that they are not functioning.
Crawling under the coach I noticed that each of the packs have a normal electrical plug attached. Questioning the tech he says they will work either on 12volts or 120. Seems odd to me but that may be.
So, can anyone enlighten me on the wiring hookup and a way to check these to see what may be wrong? Are there relays required on the 12 volt side to connect the packs to the 12 volt supply? Any help would be greatly appreciated.
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Old 11-10-2014, 01:07 PM   #2
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Quote:
Originally Posted by wogden View Post
In the continuing saga of the issues with our new Chateau 24c, we have now learned that the arctic packs that the dealer installed in Missouri before pickup are not working.
wogden
Arctic packs??
What are "arctic packs"?
Wondering
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Old 11-10-2014, 07:06 PM   #3
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I have these on my MH. Here is a link that might help you out.

http://www.ultraheat.com/faq.html
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Old 11-11-2014, 06:50 AM   #4
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As soon as you stated the tech. said they'd work on 120 volts or 12 volts the bells started ringing.

Are they 120 volt heating pads? Or are they 12 volt heating pads?

If they're 120 volt, are they plugged into something connected to an inverter?

If there's no 120 volt supply they'll never warm up.
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