First, I'd forget anything the salesman tells you. They usually have the "story of the hour" to lay on customers.
All companies are struggling in an attempt to capture customers.
Maybe you need to add to the contract that since they do not have one and it is a new 2010 model, it is subject to your inspection and acceptance.
Amateur Radio Operator (KE5DFR)|Full-Time! - 2012 6.7L Ford Crew Cab Dually -2013 HitchHiker Champagne 38RLRSB - Travel with one Standard Schnauzer and one small Timneh African Gray Parrot