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Old 07-23-2013, 07:39 PM   #1
Join Date: Jul 2012
Posts: 86
electric step problem

Hi all. We have an 08 Winnebago outlook 31C and just started having a problem with the electric steps, I think they are Kwikee brand.
The step quit extending recently, so today I got down there and gave it a jiggle and it extended but now everytime it finishes folding the step up, it makes a ratcheting noise for a couple seconds afterwards.

Is it normal for the motor to run for a couple seconds after the step folds? Is there some kind of shutoff switch that knows when the step is closed. I have to assume that the motor is taking a dump but wanted to check here first with anyone that may be familiar with them. Thank you.

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Old 07-24-2013, 05:11 AM   #2
Join Date: Feb 2013
Location: Charlotte, NC
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mine was sticking so I lubricated it with KwikLube as recommended by the manufacturer. It seems to have helped.

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Old 07-24-2013, 05:31 AM   #3
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Your step control will sense the increased amperage to motor and shuts it off, as it senses when step moves out.
If all three grounds to chassis are good you may need a new control.
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Old 07-24-2013, 03:24 PM   #4
Join Date: Jul 2012
Posts: 86
Originally Posted by "007" View Post
You step control will sense the increased amperage to motor and shuts it off, as it senses when step moves out.
If all three grounds to chassis are good you may need a new control.
I discovered after some reading last night about the amperage shutoff deal. My motor has a stripped gear in it and that must be why it runs a little longer before shutting off. If the motor is not tightening up the steps and sitting there grinding, its not getting a heavy enough load on it to shut off quick enough.

I also read where a certain Ford Taurus window motor was used in some of these steps and could be had at an auto parts store cheaper than say CW.
2008 Winnebago Outlook 31C
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Old 07-24-2013, 03:54 PM   #5
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Chances are if you enter the model of your quickee step into google one of the search results will get you to the right window motor.

Or if you feel like taking the motor out there's probably a Ford part number of it somewhere. You might even be able to see it without removing the motor.

At least one person here just took the motor to the local Napa Auto and they found it for him.

Those poor steps & motors are sure in a hostile environment. I got to remember to clean & lube mine soon.

Happy hunting and good luck.
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Old 07-29-2013, 03:25 PM   #6
Join Date: Jul 2012
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It's fixed. We were in San diego this past weekend and my cousin in law made the parts for me to use a Dodge Durango window motor for my step.
He has a complete machine shop at his house, lathe, cnc and whatever else. He machined some parts for me and was easily able to adapt the Dodge motor for me and even built me a spare to keep in my tool box.
He used to work for Chrysler and had some spare window motors sitting around.

It was amazing, this man can make anything!

2008 Winnebago Outlook 31C
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