Originally Posted by Nana25K
Providing a service and providing the right service is not an option you want to learn about anywhere on the road. You would not use a pellet gun to shoot a tiger, so you want roadside assistance geared to your rig and not just your car.
Both services understand that you need a BIG wrecker for a tow. Coachnet will have tech people on the other end to help you out.
So relying on your AMEX service is not something I personally would do.
Thanks to all for the recommendations we are now Coach Net premier members. That said I just learned that I cannot make toll free calls on satellite phones.
I called Coach Net and asked for their commercial phone number.
The agent told me that they do not have a commercial number just toll free numbers.
I asked how I can contact coach net if we encounter problems on the Alcan Highway.
The agent said that their members routinely use the toll free number to call in from the Alcan Highway.
I pointed out that that cell phone service is not available along the Alcan.
She could not explain how members made calls from the Alcan.
I must be missing something can anyone explain how to contract coach net along the Alcan?