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Old 05-05-2017, 02:03 PM   #15
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silverfox, please all me at 602-549-3638. i can help.
it sounds like you have a lot of rust in the pivots of the jacks. soak them with penetrating oil or rust solvent.
push them down a few times by hand to get the oil distributed. this or a bad actuator will cause the problem you describe. but mostly the rust. if necessary, remove the pivot bolt and wire brush it clean. use a dremel tool to clean out the hole. while hwh jacks do not have scheduled maintanance, rust has been a problem with kick down jacks, in areas where there is a lot of salt used on the roads in the winter.
let me know how this turn out.
paul maddox
i do work for hwh. i do not sell parts or solicit service work on this forum

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Old 05-05-2017, 02:16 PM   #16
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Paul, thanks for your reply. Actually, I have the system that comes straight down and retracts with two heavy duty springs on either side of Jack. I have used a Teflon spray on the polished tubes that extended, absolutely no rust on them. After working them manually several times, when we came into our next RV Park, they all came down BUT this time the right rear came down last, but very slowly. Wondering if there is a problem in the automatic leveling system itself???

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Old 05-05-2017, 03:04 PM   #17
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sorry, i made a wrong assumption. i assumed a class c would have kick downs, there are a lot of class c's out there with straight down jacks now.
if its the same jack every time, it may have to be replaced or rebuilt. but try soaking the whole jack with wd40 and let it sit overnight. this works sometimes.
if the coach levels on one side then one end, and is level, the last jack is extended during the stabilize mode. it would be slower than when its extended in the level mode. the system is checking for the right amount of pressure before it shuts off. this is normal depending on the time. anything about a minute is ok.depending on the size of the jack.
if it need rebuilding, email service@hwh.com
they need name, address, vin number, brand and model. the AP number off the jack. the jack on the other side will be the same number if you cant read the bad one.
describe the problem. they will send you as rga tracking number to send the part in under.
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Old 05-05-2017, 03:38 PM   #18
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Paul, since I am on a trip now will follow up when I get home. Thanks, Terry

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ems, hwh, leveling

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