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06-15-2016, 09:59 AM
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#1
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Member
Join Date: Oct 2015
Location: Round Lake IL
Posts: 37
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Line Of Bull or What
Checked the threads and couldn't find a related issue. Have the 2011 Coachman Concorde 301SS (Ford E450) in for annual slide and generator maintenance with the wonderful folks at CW  .
Received a call from SA stating there are some issues (not specific) with brakes and its time for wheel bearing maintenance. I just had the rig inspected by Ford in March for brakes and asked them to review everything for safety. Got a clean bill of health.
Still waiting for a call back from the SA, The rig has 28K miles on it. Why would it need wheel bearing maintenance? Thought I would drop a post here to see what the experienced folks say.
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06-15-2016, 10:01 AM
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#2
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Oct 2015
Posts: 1,718
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I believe it is called up selling, and with the number of people who dont know better, it is very lucrative for the dealers who do it.
__________________
Paul J Stough Iowa
2005 Winnebago Voyage 38J
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06-15-2016, 10:05 AM
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#3
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Senior Member
Join Date: Oct 2014
Location: Port Orchard, WA
Posts: 4,217
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Quote:
Originally Posted by twonewfsnus
Checked the threads and couldn't find a related issue. Have the 2011 Coachman Concorde 301SS (Ford E450) in for annual slide and generator maintenance with the wonderful folks at CW .
Received a call from SA stating there are some issues (not specific) with brakes and its time for wheel bearing maintenance. I just had the rig inspected by Ford in March for brakes and asked them to review everything for safety. Got a clean bill of health.
Still waiting for a call back from the SA, The rig has 28K miles on it. Why would it need wheel bearing maintenance? Thought I would drop a post here to see what the experienced folks say. |
Bull!
__________________
Scot & Laura Kellersberger, U.S. Army (ret)
Newmar 4 wheel drive Dutch Star 3891, SOLD
Now RV'ing on the water in a Trawler!
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06-15-2016, 10:20 AM
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#4
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Senior Member
Join Date: Dec 2015
Location: West Virginia
Posts: 152
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CW
Quote:
Originally Posted by twonewfsnus
Checked the threads and couldn't find a related issue. Have the 2011 Coachman Concorde 301SS (Ford E450) in for annual slide and generator maintenance with the wonderful folks at CW .
Received a call from SA stating there are some issues (not specific) with brakes and its time for wheel bearing maintenance. I just had the rig inspected by Ford in March for brakes and asked them to review everything for safety. Got a clean bill of health.
Still waiting for a call back from the SA, The rig has 28K miles on it. Why would it need wheel bearing maintenance? Thought I would drop a post here to see what the experienced folks say. |
Sounds like the CW SA works on commission.... 
__________________
Dear Wife and Me, in our
2020 Coach House Platinum 271XL FR
5 fur babies
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06-15-2016, 10:26 AM
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#5
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bnb1313@aol.com
Monaco Owners Club
Join Date: Feb 2008
Location: Western Montana on the Divide
Posts: 1,561
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Bull X 2
__________________
Bob Retired Army Traveling alone now, had to put Charlie the Beagle down :(.
2008 Camelot 40 PDQ 4 slides ISL400 towing a 2020 1500 GMC Sierra Denali 4x4 Crewcab
Western MT in summer, AZ, NV in winter
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06-15-2016, 10:32 AM
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#6
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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I'd call bull...
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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06-15-2016, 10:32 AM
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#7
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Senior Member
Damon Owners Club Freightliner Owners Club
Join Date: Jun 2012
Location: South Dakota and everywhere!
Posts: 394
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In my opinion, I wouldn't let CW touch my rig for any kind of mechanical. I used to hunt for the best price and convenience but I've learned to take my toys to factory reps for factory knowledge. Pays off in the long run. Again, just my opinion developed over the years.
That said, can a "factory" trained mechanic mess something up on occasion? Sure. But they also have lots of backup in the way of senior techs and factory parts to solve it.
__________________
2004 Damon Escaper 4194 LX400
Freightliner XC Chassis,
Cummins ISL 400hp
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06-15-2016, 10:35 AM
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#8
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Senior Member
Join Date: Feb 2015
Location: Portland, Tx
Posts: 222
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Quote:
Originally Posted by twonewfsnus
Checked the threads and couldn't find a related issue. Have the 2011 Coachman Concorde 301SS (Ford E450) in for annual slide and generator maintenance with the wonderful folks at CW .
Received a call from SA stating there are some issues (not specific) with brakes and its time for wheel bearing maintenance. I just had the rig inspected by Ford in March for brakes and asked them to review everything for safety. Got a clean bill of health.
Still waiting for a call back from the SA, The rig has 28K miles on it. Why would it need wheel bearing maintenance? Thought I would drop a post here to see what the experienced folks say. |
Yep. 1st mistake was taking it to CW. But u already know that. NOW. 
__________________
Mikey (USN retired, Radioman)
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06-15-2016, 10:38 AM
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#9
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Member
Join Date: Oct 2015
Location: Round Lake IL
Posts: 37
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Thanks for the feedback. Its what I thought. BULL. I take all vehicle maintenance to Ford, the rest..well I am stuck with CW. The only other nearby RV service also has a terrible rep.
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06-15-2016, 07:04 PM
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#10
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Senior Member
Join Date: May 2011
Posts: 325
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Look for a shop that services trucks. Not big diesels, but service trucks. Sometimes tire shops also service trucks. The E450 is the basis for a great many vehicles from ambulances to delivery trucks. They get them serviced somewhere.
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06-15-2016, 07:44 PM
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#11
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Registered User
Winnebago Owners Club Ford Super Duty Owner
Join Date: Apr 2015
Location: Jamestown, NM
Posts: 1,262
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A big "Moo!" here!
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06-15-2016, 09:00 PM
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#12
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Community Moderator
Newmar Owners Club
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 31,559
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I'm sorry, but I wouldn't even let CW pick stones out of my tire treads!!
BULL X whatever number we're up to.
__________________
Tony & Ruth........... FMCA#F416727
2016 London Aire 4519, Freightliner chassis, Cummins ISX, 2018 Jeep Wrangler Unlimited, Blue Ox Avail with AF1. TST 507 TPMS
No amount of money can buy you an extra second of time.
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06-15-2016, 09:13 PM
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#13
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Senior Member
Join Date: May 2014
Posts: 3,059
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I'd ask them why they are even looking at the brakes/wheel bearings and tell them you just had it serviced at Ford. You brought it in for two pretty specific things that are not even vaguely related to the service you requested.
__________________
Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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06-16-2016, 04:35 AM
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#14
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Senior Member
Join Date: Oct 2014
Location: Port Orchard, WA
Posts: 4,217
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Just out of curiosity, did they do they actually do the maintenance on the slide and generator? 
__________________
Scot & Laura Kellersberger, U.S. Army (ret)
Newmar 4 wheel drive Dutch Star 3891, SOLD
Now RV'ing on the water in a Trawler!
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