Thanks again everyone for your suggestions... thanks to your help I have figured out the problem. I brought the hose in and unwrapped everything. Turns out we seem to have put too much foil on the hose. It was black in places so I knew the tape was working. I think what happened is that the foil was too think and prevented the tape from heating the water.
After doing more research, including the heat tape manufacturer website, I decided to wrap the hose in foil again, only being sure to make it thin. The manufacturer said that it goes under the tape to distribute the heat. I also re-taped the heat tape in a straight line with the hose. I put the foam insulation back on and taped it all up and
IT WORKS!! What a relief...
I guess small things make a difference, huh? I wouldn't have figured it out without everyone's help, so thanks for all the replies!
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