I am getting water in my Samsung RF197. It just started about a month ago. I called Samsung and they said that I needed to raise the front of the fridge up and get the wheels off the ground, well I did that but I am still getting water. In fact more than before. I read that Samsung tech got you a new clip for the drain line. I would like to know where is the drain line access. Is in the front or the rear of the fridge. Do I have to remove the fridge out of the cabinet it's in or can I remove the panel for the dual cooling to gain access to the line. Would you have pictures? Any information would help.