Hi JV38. I apologize for the delay, however, it appears we do not receive an email notification when you post a comment to our profile, like you did with your concerns about your JENSEN navigation system. We typically receive a "Private Message" or general public postings, rather than a "Profile Comment" here on iRV2.com.
If you are still in need of assistance, please call our Tech Service department at 877-845-8750 M-F 8:00AM - 6:00PM.
