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PPAinPA PPAinPA is offline

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Showing Profile Comments 1 to 3 of 3
  1. Ultratravler
    Paul, we are on our way home. I also had Mike for an advisor. All the big items that needed repair were not done, mostly from parts on order. Some they couldn't duplicate, so they didn't take care of them. My seat cushions never did come back from the vender (Williamsburg) like they promised, so we bought a real nice Amish sofa and had it installed. Villa didn't show up until Thursday and couldn't do anything until next week, if even then. So we ordered two new Flexsteel seats. Then when they brought our coach out, after all the repairs were suppose to be done, I couldn't believe how dirty and full of saw dust and metal shavings it was. Entegra is not going to like my survey when they get it back. I was very disappointed with the whole experience. I have to say Rod, my tec, did do a very nice job on a couple of my issues, so it wasn't all bad. Enough for now. I am already planning my PDI for next year. Take care.


    Dave
  2. Ultratravler
    We are at the factory now. Not going very good, seems like I have to fight for every repair customer service said would be taken care of. The biggest issues are the driver and pass. seats and sofa butt cushions. When I made my appointment they said everything would be lined up and taken care of. Now they act like I never contacted anyone about the issues. I now have to spent a few extra days here (sounds like till next week Tuesday) and I get the feeling we are not going to be very happy with the repairs. We now wish we would have kept your coach or looked at other options, but time will tell. I just hope we don't leave here dissatisfied and upset, but not looking real good right now. I will let you know how all turns out.


    By the way, how did your PDI go? Later.


    Dave
  3. Ultratravler
    Thanks for the feedback. We had no damage to the coach. We will be coming in from the west on I-80. I am sure that will be the same. I wonder if Hwy 20 would be a better bet for me also. Are you staying at the Hotel every night? Looking forward to the factory visit. Dave

About Me

  • About PPAinPA
    City
    Scranton
    State or Province
    PA
    Country
    USA
    RV Manufacturer
    Entegra Coach
    RV Model
    Aspire 42RBQ
    RV Year
    2013
    RV Length
    42
    Location (City, State):
    Scranton, PA
  • Signature
    Paul A.
    Scranton, PA
    2013 Aspire 42RBQ
    2017 VW Passat SEL

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  • Last Activity: 11-19-2017 11:37 AM
  • Join Date: 10-16-2014
  • Referrals: 0

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