My OneTouch does not have the auto-retract feature installed, so I don't have to mess with that.
I suspect the straps inside the awning arms, and probably the awning fabric too, shrinks up a bit over time making it too "tight" for the awning to get that last couple of inches required to pop the folding arms up into position on extending. If you check your manual, go to the trouble-shooting section. On p 14, the first item talks about "upper carriage adjustment." I did that (it didn't work quite as described, but basically I moved the lower carriage down about 1/2 it's own width), then had to adjust the stop collars on the little struts, and the awning now easily opens all the way. (at least it did before I took the power plug apart!!)
The bad news is that today I learned the plug on the end of the wire is not available by itself. You have to buy the whole plug, socket, etc. It is a Carefree part (#R00786) and a Carefree dealer here in San Antonio told me it would be $42.95 plus tax & shipping. When I get the replacement, I'll figure out some way to seal it better than it was originally to keep the water out of it.
How long will you be at Kerrville? We'll be at Guadalupe River RV Resort there Nov 7-10.
Paul (KE5LXU) ...was fulltimin', now parttimin'
2003 Winnebago Ultimate Advantage 40e
towing 2017 Jeep Grand Cherokee Limited
Blog at www.pjrider.com