Community Forums

LeeB · 09-18-2020, 09:20 AM

I found this broken bolt/nut under my slide there is this one in the front and another one in the back. I need to find one and replace this one..

Thanks LeeB

Gormleys · 09-19-2020, 09:01 AM

If you can't locate one on your own, I'd give the Winnie Customer Support line a call. They can tell you what you need and may be able to sell you some.

LeeB · 09-19-2020, 09:38 AM

Quote:

Originally Posted by Gormleys

If you can't locate one on your own, I'd give the Winnie Customer Support line a call. They can tell you what you need and may be able to sell you some.

Is there a phone number? Or a Web Site?

LeeB

cbeierl · 09-19-2020, 03:32 PM

Winnebago Motorized Customer Care

(800) 537-1885 - Toll Free
Winnebago Contact Us

Duner · 09-19-2020, 07:43 PM

I was just at Winnie factory yesterday to have a complete adjustment/repair/replace the worn parts on my big slide. That included replacing the same broken bolt you have. The new HWH part is a much bigger threaded portion (maybe 1/2 in vs the 5/16 in dia .... just my size est). What you need is a HWH part but they are really slow to respond to service call (like 6 weeks to return a call back). So I strongly recommend Stuarts Service in Elkhart 800 826-6267. I've used them a couple of times. They know the HWH product well and can get the part shipped out in a day or two. Tell them you can email a picture of the broken part, they will know because these break frequently. Measure the total length of yours since I think they use a shorter one on 2005 or 6.
Good luck,
Bill

LeeB · 09-19-2020, 08:38 PM

Quote:

Originally Posted by Duner

I was just at Winnie factory yesterday to have a complete adjustment/repair/replace the worn parts on my big slide. That included replacing the same broken bolt you have. The new HWH part is a much bigger threaded portion (maybe 1/2 in vs the 5/16 in dia .... just my size est). What you need is a HWH part but they are really slow to respond to service call (like 6 weeks to return a call back). So I strongly recommend Stuarts Service in Elkhart 800 826-6267. I've used them a couple of times. They know the HWH product well and can get the part shipped out in a day or two. Tell them you can email a picture of the broken part, they will know because these break frequently. Measure the total length of yours since I think they use a shorter one on 2005 or 6.
Good luck,
Bill

Bill thanks so much. I am in California so I will be on the phone first thing Monday morning.
Thanks LeeB..

l1v3fr33ord1 · 09-20-2020, 03:41 AM

LeeB-

I'm just adding a bit to the help supplied by "Gormleys," Chris and Bill. Their posts will get you to an answer faster than mine!

One of the nice things about Winnebago is they provide a lot of information on their coaches. Here is a link I use often:

Winnebago Industries - Manuals and Diagrams

The parts list for your coach (link here, reachable via the link above) shows slide parts (starting at page 158 of 276). The broken part in your picture may be one of the two styles of hangar bolts listed on the ram assembly.

LeeB · 09-20-2020, 08:27 AM

Quote:

Originally Posted by l1v3fr33ord1

LeeB-

I'm just adding a bit to the help supplied by "Gormleys," Chris and Bill. Their posts will get you to an answer faster than mine!

One of the nice things about Winnebago is they provide a lot of information on their coaches. Here is a link I use often:

Winnebago Industries - Manuals and Diagrams

The parts list for your coach (link here, reachable via the link above) shows slide parts (starting at page 158 of 276). The broken part in your picture may be one of the two styles of hangar bolts listed on the ram assembly.

Mark thanks I have been all over that site and yes I found the Hanger Bolt on page 158 but like Bill said I have to measure and make sure I order the correct one. I store the MH here at home but I have to pull it out in order to open the slide. I'll do that later today and crawl under and look at things a littler better and also see if this is something I can do myself. I hope so because around here they charge upwards of $150.00 and hour and take their sweet time doing things...
Thanks so much both of you guys..
LeeB

Duner · 09-20-2020, 08:37 AM

Lee it's pretty easy to replace yourself. You may have to force the storage bins down 1/2 or 1 in or so to get the new one in. Should be no problem.
Bill

LeeB · 09-20-2020, 09:31 AM

Quote:

Originally Posted by Duner

Lee it's pretty easy to replace yourself. You may have to force the storage bins down 1/2 or 1 in or so to get the new one in. Should be no problem.
Bill

Depending what I find under there I may just go ahead and replace them both..

Thanka again LeeB

PJStough · 09-20-2020, 09:36 AM

Before replacing the bolt, it would be a good idea to determine why it broke to see if something else needs to be repaired or adjusted to keep it from happening again.

Contact Paul Maddox at 1-602-549-3638 or email pfmaddox@att.net

He does troubleshooting for HWH.

tderonne · 09-20-2020, 11:42 AM

It’s a fairly common failure.

As noted in post #5, Winnebago has larger bolts to address the issue

LeeB · 09-26-2020, 08:50 AM

Quote:

Originally Posted by cbeierl

Winnebago Motorized Customer Care

(800) 537-1885 - Toll Free
Winnebago Contact Us

I missed this post somehow? I will be calling Monday. I have the Bolt in Question out. Called HWH and will be getting a call back sometime in December they said?

Quote:

Originally Posted by Duner

I was just at Winnie factory yesterday to have a complete adjustment/repair/replace the worn parts on my big slide. That included replacing the same broken bolt you have. The new HWH part is a much bigger threaded portion (maybe 1/2 in vs the 5/16 in dia .... just my size est). What you need is a HWH part but they are really slow to respond to service call (like 6 weeks to return a call back). So I strongly recommend Stuarts Service in Elkhart 800 826-6267. I've used them a couple of times. They know the HWH product well and can get the part shipped out in a day or two. Tell them you can email a picture of the broken part, they will know because these break frequently. Measure the total length of yours since I think they use a shorter one on 2005 or 6.
Good luck,
Bill

Stuarts in Elkhart were NO help at all told me to call HWH.

Quote:

Originally Posted by Duner

Lee it's pretty easy to replace yourself. You may have to force the storage bins down 1/2 or 1 in or so to get the new one in. Should be no problem.
Bill

Yes I have it out and still searching my options. Trying to find a new one. It is very unique

Quote:

Originally Posted by PJStough

Before replacing the bolt, it would be a good idea to determine why it broke to see if something else needs to be repaired or adjusted to keep it from happening again.
Contact Paul Maddox at 1-602-549-3638 or email pfmaddox@att.net
He does troubleshooting for HWH.

I called Paul and he retuned my call and told me it is very common problem. He suggested getting it welded or replaced. He had no idea why they break he replaced his several years ago and it has not broke...

Quote:

Originally Posted by tderonne

It’s a fairly common failure.
As noted in post #5, Winnebago has larger bolts to address the issue

Still looking.. Here is whats left after Broken Bolt removed.