Free 7 Day Trial RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Winnebago Industries Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 05-16-2005, 08:36 AM   #1
Senior Member
 
GreatWhite's Avatar
 
Join Date: Jan 2000
Posts: 379
Send a message via Yahoo to GreatWhite
I've sold my MDT and selling my Alpenlite in hopes of moving to a Class A. I've looked at Winnebago/Itasca and generally like them. I've heard mixed reviews of Winnebago's service response recently.. so, I'm going to ask a couple of questions.

1. Met a couple that had a '03 Itasca on a Ford Chassis. They said they had problems with rear wheel alignment. The coach was crabbing down the road. Bought the coach on a lark on the way home in Yuma, AZ. When they took it in for analysis at a local RV dealer (Still new, under warranty).. WI blamed it on Ford.. Ford blamed it on WI. Said the vehicle had been overloaded and the springs were sagging. They only had water on board other than normal stuff in the RV. They were towing a small Honda SUV. The couple ultimately spent $4000 of their own money to have the problem fixed and upgraded the shocks. They love it now.. BUT, why did they have to pay rather than WI working it out with Ford on their own. Where is ownership..? Should be with WI.. even if the problem belongs to Ford. Right/Wrong?

Subsequently, they said they pay particular attention to other Winnebago/Itasca gassers going down the road and said it has not been uncommon to see them crabbing.. the lady said she saw one so bad she could not even see the outside rear view mirror on one they were following. They followed this RV and when they pulled off, warned them of the problem.

I guess rear axle on their own RV was out by 1.5".. that's quite a bit.. had to cut the mounting brackets off and re-weld them back to properly align them

2. I was up at a WI dealer in the Sacramento area and mentioned this to the sales person. He was curious because he said WI has one of the best service policies in the industry. He did say that they service their own customers and fit in others if/as they can.. but, sounds like they don't go overboard to do this.

Then he mentioned why they were better than many WI dealers.. they belong to something called REDEX. If you buy from a REDEX dealer you can be assured that if you go to get your RV serviced by another REDEX dealer.. you will be treated as their customer.. rather than had you bought your rig from a non REDEX dealer.

What do you know about this?
__________________
Bill Splaine, Meridian, ID N7GHG
2018 Jayco Eagle HD 25.5REOK, Amateur Radio, Woodcarving and Woodturning
GreatWhite is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 05-16-2005, 08:36 AM   #2
Senior Member
 
GreatWhite's Avatar
 
Join Date: Jan 2000
Posts: 379
Send a message via Yahoo to GreatWhite
I've sold my MDT and selling my Alpenlite in hopes of moving to a Class A. I've looked at Winnebago/Itasca and generally like them. I've heard mixed reviews of Winnebago's service response recently.. so, I'm going to ask a couple of questions.

1. Met a couple that had a '03 Itasca on a Ford Chassis. They said they had problems with rear wheel alignment. The coach was crabbing down the road. Bought the coach on a lark on the way home in Yuma, AZ. When they took it in for analysis at a local RV dealer (Still new, under warranty).. WI blamed it on Ford.. Ford blamed it on WI. Said the vehicle had been overloaded and the springs were sagging. They only had water on board other than normal stuff in the RV. They were towing a small Honda SUV. The couple ultimately spent $4000 of their own money to have the problem fixed and upgraded the shocks. They love it now.. BUT, why did they have to pay rather than WI working it out with Ford on their own. Where is ownership..? Should be with WI.. even if the problem belongs to Ford. Right/Wrong?

Subsequently, they said they pay particular attention to other Winnebago/Itasca gassers going down the road and said it has not been uncommon to see them crabbing.. the lady said she saw one so bad she could not even see the outside rear view mirror on one they were following. They followed this RV and when they pulled off, warned them of the problem.

I guess rear axle on their own RV was out by 1.5".. that's quite a bit.. had to cut the mounting brackets off and re-weld them back to properly align them

2. I was up at a WI dealer in the Sacramento area and mentioned this to the sales person. He was curious because he said WI has one of the best service policies in the industry. He did say that they service their own customers and fit in others if/as they can.. but, sounds like they don't go overboard to do this.

Then he mentioned why they were better than many WI dealers.. they belong to something called REDEX. If you buy from a REDEX dealer you can be assured that if you go to get your RV serviced by another REDEX dealer.. you will be treated as their customer.. rather than had you bought your rig from a non REDEX dealer.

What do you know about this?
__________________
Bill Splaine, Meridian, ID N7GHG
2018 Jayco Eagle HD 25.5REOK, Amateur Radio, Woodcarving and Woodturning
GreatWhite is offline   Reply With Quote
Old 05-16-2005, 10:40 AM   #3
Senior Member
 
Gary CA's Avatar
 
Join Date: Aug 2004
Location: Simi Valley, California
Posts: 576
Greatwhite: I have not seen any Winnebago/Itasca products dog-walking down the road. I just saw an 2005 Fleetwood Pace Arrow gasser so far out of adjustment my wife spotted it first. I wish I could have told the driver but he hit a transition road first. This is easy to measure with plumb-bob and a tape measure. Ask a frame guy for the old hot rodder trick to see is a frame is square. Good luck......By the way, great carvings, you're a talented guy...
__________________
Gary CA
2016 Fleetwood Southwind 34A
2011 Toyota Tacoma
2000 Jeep Wrangler 4X4
Gary CA is offline   Reply With Quote
Old 05-18-2005, 10:20 PM   #4
Senior Member
 
Duner's Avatar
 
Winnebago Owners Club
Workhorse Chassis Owner
Join Date: Jul 2002
Location: Camarillo, CA ---Back in the house after 7 yrs fulltiming
Posts: 1,528
Gary CA: Got some questions for you....
Can you give me more detail on what yoou mean:
"This is easy to measure with plumb-bob and a tape measure. Ask a frame guy for the old hot rodder trick to see is a frame is square."

Winne extended my w22 from stock 248" to 266" on my 39T Chieftain. I had about 3-4" of offset with the rear tracking toward the curb. I had alignment checked twice & both said rear thrust angle ok. 1st alignment by Winne service said all ok. 2nd alignment I paid for and they found too much tow out. Now she tracks pretty straight but I think there's still about 1-2" offset. WH suggested driving thru water on flat street and measure the tracks and I can still see 1-2". Can the frame out of square and thrust angle still be spot on?
__________________
Bill & Helen & Bella (Yorkie/Chihuahua Mix)
Last of the Chieftains, 2004 39T, W22, UP tune, Banks, Koni's, Safe-T-Plus, SMI brake
2017 Lincoln MKZ Hybrid towed 4-down, 2008 Jeep Wrangler JK
https://www.irv2.com/attachments/signaturepics/sigpic23522_1.gif]
Duner is online now   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Wheel Alignment Jim & Micki Workhorse and Chevrolet Chassis Motorhome Forum 28 01-29-2008 05:29 PM
wheel alignment jarhead2 Alpine Coach Owner's Forum 21 04-12-2007 03:50 PM
Wheel alignment and tire balance - Sightseer 30B Ford F53 Chassis sightseer 30B MH-General Discussions & Problems 4 05-31-2006 02:10 PM
Wheel alignment and balance - Sightseer 30B F53 Chassis sightseer 30B Ford Motorhome Chassis Forum 4 05-30-2006 09:04 PM
Wheel Alignment rvskipper Workhorse and Chevrolet Chassis Motorhome Forum 11 05-11-2006 05:38 PM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 01:17 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.