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Old 01-14-2021, 08:17 AM   #1
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Freightliner Gaffney Service Center

Anyone know what going on with Gaffney? It seems impossible to get them on the phone to schedule an appointment. Iíve have been trying for a week. Have left messages but have not gotten a call back. Are they still in business?
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Old 01-14-2021, 11:38 AM   #2
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They didn't return my first call/message, but did return my second call.
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Old 01-14-2021, 03:12 PM   #3
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They didn't return my first call/message, but did return my second call.


Iíve left three messages with no reply. Iíll send a fax tomorrow.
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Old 01-14-2021, 03:27 PM   #4
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I have never had an issue with them calling back. It is possible that Covid 19 has gotten into the shop. You never know.

You can try emailing them.

rvfactoryservice@daimler.com
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Old 01-14-2021, 04:53 PM   #5
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I have never had an issue with them calling back. It is possible that Covid 19 has gotten into the shop. You never know.

You can try emailing them.

rvfactoryservice@daimler.com


Thank you
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Old 01-15-2021, 05:20 PM   #6
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Thank you


Well, email didnít work either. Something must be going on down there.
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Old 01-20-2021, 07:34 AM   #7
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I was there on 12/14 to have my coach serviced. All seemed normal.
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Old 01-20-2021, 07:58 AM   #8
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I just called after a 5 minute generic message & selecting 1 (schedule service appt). A auto message stated no agent available now.
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Old 01-22-2021, 10:28 AM   #9
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I finally got through today after weeks of trying. Made appointment for late April. The agent said that they have a new phone system and it is causing lots of problems. All I can say is keep trying, I was shocked when someone answered the phone today.
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