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Old 01-29-2023, 04:53 AM   #1
Senior Member
Monaco Owners Club
Join Date: Jan 2008
Posts: 273
Navion Truma instant water heater

Temperature stabilizer has a crack, dealer says part is not available! Itís brand new! Never been used! Truma says send it to them or buy another but want give me a address??? Any thoughts? Thanks
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Old 01-29-2023, 01:55 PM   #2
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Winnebago Owners Club
Join Date: Apr 2005
Location: Texas
Posts: 2,400
Iím not completely understanding your issue, but can say my experience with Truma has been excellent. Seems like a top notch product and top notch customer service. They sent me a new control board last fall to resolve a problem long after the original warranty expired. Bought our View in October, 2017, so thatís how long weíve had the Truma. We are quite impressed with its performance, too.

Have you talked with Truma?
Warren and Debbie, Deep in The Heart of Texas
2018 Winnebago View 24D
2014 Tiffin Breeze 32BR, 2012 Winnebago Navion 24G, 2006 Winnebago View 23H
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Old 01-31-2023, 05:26 AM   #3
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Posts: 273
Yes, I talked to them, only a authorization dealer can replace the part, said I would have to send the entire heater to them but will not return my email to tell me where to send it
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heat, heater, water, water heater

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