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Old 02-07-2021, 08:38 AM   #29
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I read the recall at the NHTSA web page. It specifically states Winnebago will REPLACE the latch. What I saw was absolutely pathetic. I hope the OP doesnít settle for this.
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Old 02-08-2021, 11:15 AM   #30
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I'm the OP and still contemplating my next course of action, which I guess will be to file a suit. I've done all I can think of besides legal action.
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Old 02-09-2021, 10:02 AM   #31
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Originally Posted by tcf View Post
I'm the OP and still contemplating my next course of action, which I guess will be to file a suit. I've done all I can think of besides legal action.

Time for a class action law suite, who has had this done?
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Old 02-09-2021, 10:42 AM   #32
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Originally Posted by moleary View Post
I read the recall at the NHTSA web page. It specifically states Winnebago will REPLACE the latch. What I saw was absolutely pathetic. I hope the OP doesn’t settle for this.

Can you provide a link to where you saw this???

Here is what I found at NHTSA:

""Remedy Winnebago will notify owners and dealers will install a new latch and the catch will be inspected and properly aligned and readjusted if necessary. Winnebago issued owners an interim notification on August 14, 2019. The recall began September 29, 2020. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885.""


I don't see the word "REPLACE" anywhere. Installing a new latch doesn't imply it will replace the original.

Additionally, there is another link that shows pics and instructions that appear to support exactly what the OP says his dealer did.

FWIW, I think WBGO's remedy is pathetic and I hope the OP gets some resolution to this UGLY remedy.
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Old 02-09-2021, 04:05 PM   #33
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You are correct. I inserted replace instead of install new latch and adjust accordingly. It certainly implies replacing the latch, but in legalese, I agree it does not say replace, and allows for the addition of an additional latch. I did not see the photos you referred to.
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Old 02-10-2021, 10:40 AM   #34
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You are correct. I inserted replace instead of install new latch and adjust accordingly. It certainly implies replacing the latch, but in legalese, I agree it does not say replace, and allows for the addition of an additional latch. I did not see the photos you referred to.
Here is a link to that documentation: https://static.nhtsa.gov/odi/rcl/201...9V512-7890.pdf

The last page shows a picture of what the "remedy" will look like on the exterior when the installation is completed.
FWIW, I still think WBGO's remedy is an ugly solution, especially considering the OP stated he did not experience the problem it was designed to correct. I'm still a believer in the old saying "Don't fix something that isn't broken".
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Old 02-10-2021, 10:57 AM   #35
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I have to admit, having recalls performed on various vehicles over the years, I never thought to research the solution in great detail. I have learned a lesson here though. I am truly at loss for words to describe how horrible I think this is.
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Old 02-11-2021, 12:23 AM   #36
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Originally Posted by edgray View Post
Here is a link to that documentation: https://static.nhtsa.gov/odi/rcl/201...9V512-7890.pdf

The last page shows a picture of what the "remedy" will look like on the exterior when the installation is completed.
FWIW, I still think WBGO's remedy is an ugly solution, especially considering the OP stated he did not experience the problem it was designed to correct. I'm still a believer in the old saying "Don't fix something that isn't broken".
Two Things

Thing 1 - This makes me feel better as my model is cleared of this recall. I picked up my RV early from dealer since I saw this thread out of fear it could happen to me. I had one compartment door that would pop open. It appears fixed now and of course no drilling for me

Thing 2 - The OP may be able to use this document to prove that it is installed incorrectly on some doors because it appears that all 10 will always be 2" in and 12" down from top of compartment door?

IMO Thing

I don't see the OP or Class action having a chance in this dispute. It was done for a legal defense; so I think the remedy is rock solid and in good faith. The OP had to have authorized the repair? It will be viewed as "Buyers remorse" that was gratuitously provided to customer as a clear safety benefit. I do think that if any of the latches were installed incorrectly those compartment doors should be replaced under warranty, and maybe you bypass the future install.
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